Reshma Sathyan
Cochin
Summary
To leverage my 6+ years of diverse work experience, including 3 years in recruitment and administration, to contribute effectively to a dynamic organization. Seeking a role where I can utilize my expertise in end-to-end recruitment, onboarding, employee exit processes, and office administration to drive operational efficiency and contribute to the company's growth and success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
DDRC Agilus Pathlabs Limited
Kochi
12.2023 - Current
- Execute agreements with clients, ensuring all terms and conditions are accurately documented and adhered to.
- Liaise with regulatory bodies such as the Pollution Control Board and Indian Medical Association to obtain necessary approvals for lab operations and other healthcare services.
- Complete and submit required paperwork and documentation in compliance with regulatory standards and guidelines.
- Maintain accurate records of all approvals, permits, and certifications, ensuring timely renewals as necessary.
- Manage administrative tasks including printing, data entry, file organization, and documentation.
- Coordinate with internal departments to facilitate smooth communication and workflow processes.
- Provide administrative support to healthcare professionals and staff as needed.
- Stay updated on changes to regulations and industry standards relevant to healthcare operations and compliance.
Junior Talent Acquisition Specialist
Quest Innovative Solutions Pvt Ltd
06.2022 - 03.2023
- Work closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practices
- Meet with Human Resources Manager to have a full-scale understanding of hiring needs and available positions within the company
- Use various methods to recruit and network with potential candidates including social media platforms (Naukri, Indeed, LinkedIn), networking events and job fairs
- Conduct preliminary interviews with recruits to gauge interest, personality, and salary requirements
- Using standardized screening techniques, assess the skills, qualifications and experience of potential candidates
- Provide feedback to management about details regarding applications
- Understanding salary fitment and taking care of salary negotiations
- Ensure proper onboarding is completed promptly and accurately
- Actively work towards building a diverse and qualified team to support the organization and the necessary paperwork for new hires
- Maintaining personnel records, managing HR documents (e.g
- Employment records and onboarding guides) and updating internal databases
- Conducting Employee Exit formalities.
Big Data & Analytics Recruiter
HireHappi
06.2020 - 06.2022
- Sourcing from Job Portals and Social Networking sites (Naukri, Shine, Monster, LinkedIn)
- Understanding client requirements
- Screen candidates' resumes and job applications
- Interviewing candidates of various experience levels, assessing their technical & communication capabilities and shortlisting them
- Understanding salary fitment and taking care of salary negotiations
- Tracking the candidates throughout the process from shortlisting to joining.
Insurance Coordinator
Ernakulam Medical Centre
02.2019 - 04.2020
- Providing explanations to patients regarding cashless claims
- Eg: room eligibility, cash limit on policies, advance amount on non-allowable etc
- Completion of the Pre-Authorization process which includes filling the preauthorization forms, sending the same to the appropriate authorities, and answering queries from the TPA
- Timely communication of pre-authorization status to billing department as well as the patient and their bystanders
- Emailing final bill details to concerned authorities/TPA's on time
- Tackling any queries satisfactorily and following up each bill until settlement
- Temporarily substituting for or taking on the responsibilities of coworkers when they are on leave or unable to perform their tasks due to any reason
- Eg: Preparing estimates in coordination with the billing department, getting details of treatment/procedures from concerned clinicians etc.
Guest and Patient Relations Executive
KIMS Hospital
10.2017 - 07.2018
- Organize, direct, control and coordinate medical and health services in relation to policies set by governing board of trustees
- Plan budgets and set rates for health services
- Develop procedures for quality assurance, patient services, department activities and public relations outreach
- Ensure the facility's compliance with laws and regulations
- Communicate effectively with departments and staff regularly
- Other admin duties as assigned.
Assistant Admin
MX Electricals And Allied Trades(India) Pvt Ltd
03.2017 - 08.2017
- Maintaining and consolidation of daily books of accounts (bill checking, voucher preparation, payment process etc.)
- Ensure timely and accurate communications with field offices for debit/credit note (interbranch transactions)
- Ensure proper and complete documentation
- Monitoring and providing support to field teams for maintenance of accounts as per office norms
- Other admin duties as assigned.
Computer Science & Computer Application Teacher
Vidyadhiraja Vidya Bhavan HSS
06.2013 - 03.2014
- Clarifying theoretical concepts through lectures
- Demonstrating software work during laboratory sessions
- Providing programming assignments in particular languages to students as per the prescribed syllabus
- Conducting periodic exams and providing feedback to students as per their performances.
Graduate Apprentice
Keltron Controls
03.2012 - 03.2013
- Software development using Qt, C++ on Linux platform
- Preparation of technical documents for Defense products
- Development maintenance in-house ERP package using Oracle 10gand development tools.
Education
MBA - Finance
School of Management And Business Studies
Kottayam, Kerala12.2016
Btech-Computer Science & Engineering - Computer Engineering
Federal Institute of Science And Technology
Ernakulam, Kerala03.2011
Skills
- Recruitment planning
- Sourcing
- Boolean search
- Advanced search
- Screening
- Cold-calling
- Talent management
- Social Media Recruiting
- Interviewing
- Selection
- Relationship building skill
- Salary Negotiation
- Onboarding
- Induction
- Administrative Support
- Organizational Skills
- Communication Skills
- Problem Solving
- Good attention to detail
- Technology Proficiency
- Microsoft Office Suite
- Team Work
- Adaptability
- Time Management
- Customer Service
- Confidentiality
Accomplishments
- Dubbed for movies Operation Java & Saudi Vellakka.
- Dubbed for Jewellery Ad.
- Acted in 3 shortfilms.
Certification
- Diploma in Human Resources (HR)-Alison
- Modern Human Resources Management - Recruitment Selection Process -Alison
- Human Resources Management - (Short course) Oxford Home Study Center
- Leadership and Management - (Short Course) Oxford Home Study Center
- Administrative Skill- (Short Course) Oxford Home Study Center
Languages
Malayalam
English
Activities
- Classical Dancer
- Dubbing Artist
- Actor
- Vlogger
References
Jyothi Babu, Talent Acquisition Associate, Quest Innovative Solutions Pvt Ltd, jyothi.b@qis.co.in, +91 80898 59441
Acting, Dancing, Singing, Content Creation
- Dubbed for movies Operation Java and Saudi Vellakka.
- Dubbed for a Jewellery Ad.
- Acted in 3 short films.
- Performed Classical Dance in various temples in Kerala during festival seasons.
- Content creator on instagram.
Timeline
Administrative Assistant
DDRC Agilus Pathlabs Limited
12.2023 - Current
Junior Talent Acquisition Specialist
Quest Innovative Solutions Pvt Ltd
06.2022 - 03.2023
Big Data & Analytics Recruiter
HireHappi
06.2020 - 06.2022
Insurance Coordinator
Ernakulam Medical Centre
02.2019 - 04.2020
Guest and Patient Relations Executive
KIMS Hospital
10.2017 - 07.2018
Assistant Admin
MX Electricals And Allied Trades(India) Pvt Ltd
03.2017 - 08.2017
Computer Science & Computer Application Teacher
Vidyadhiraja Vidya Bhavan HSS
06.2013 - 03.2014
Graduate Apprentice
Keltron Controls
03.2012 - 03.2013
MBA - Finance
School of Management And Business Studies
Btech-Computer Science & Engineering - Computer Engineering
Federal Institute of Science And Technology