Summary
Overview
Work History
Education
Skills
Summary Of Qualifications - Experienced In
Timeline
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Reshma Shaikh

Pune

Summary

Versatile Quality Assurance professional with extensive experience across the banking, e-learning, and e-commerce domains. Adept at identifying and resolving software issues to ensure optimal functionality, security, and user experience. Skilled in both manual testing, test planning, and execution, with a strong focus on quality and continuous improvement. Known for a meticulous eye for detail, analytical problem-solving, and the ability to adapt to evolving project requirements. A reliable team player with a results-oriented approach, consistently contributing to the delivery of robust and high-performing software products in fast-paced, dynamic environments.

Overview

14
14
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

Senior Quality Analyst

Globant
12.2019 - Current


  • Prepared comprehensive QA documentation including Test Plans, Test Cases, Test Strategy, and Test Closure Reports, supporting clear and structured testing processes.
  • Experienced UAT Support Specialist with a strong background in corporate banking systems. Expertise in testing banking applications related to loans, trade finance, and cash management
  • Led efforts in UAT support, providing training and guidance to end-users and business stakeholders to facilitate smooth transitions from testing to production.
  • Collaborated with business analysts, product owners, and QA teams to review and validate UAT test scenarios, proactively identifying and resolving issues before go-live.
  • Demonstrated subject matter expertise in corporate banking systems, with hands-on testing experience in modules such as loans, trade finance, and cash management.
  • Executed and managed end-to-end testing activities, including test design, execution, and defect lifecycle management, ensuring traceability and thorough defect reporting.
  • Monitored and reported on defect metrics, working closely with development teams to ensure timely resolutions and improvements in test quality.

Software Quality Assurance Engineer

Effective Digital
12.2017 - 06.2019
  • Conducted Functional and Regression Testing for banking applications, ensuring that core functionalities, such as account management, transaction processing, and loan systems, were performing as expected.
  • Identified, reported, and analyzed defects, conducting thorough root cause analysis to identify issues and contribute to the resolution process.
  • Utilized Application Lifecycle Management (ALM) software (QC) to manage test cases, defects, and regression scripts, ensuring efficient tracking of testing progress and defect resolution in banking applications.
  • Involved in database testing, including creating and updating tables, views, triggers, and stored procedures, to ensure data integrity and compliance with banking system requirements.
  • Collaborated with business stakeholders and technical teams to design physical data structures, ensuring they supported banking applications' performance and security requirements.
  • Managed onsite/offshore coordination activities for test case preparation, execution, and validation, maintaining seamless collaboration between teams in different locations.
  • Led UI/Database compatibility testing, focusing on validating data transactions and conducting load testing to simulate high-volume banking operations.
  • Reviewed and analyzed Business Requirement Documents (BRD), Functional Specifications, and Use Cases, ensuring that testing aligned with business objectives and regulatory compliance requirements.
  • Performed data verification, validation, and transformation on input data (e.g., XML and text files) before loading it into the target database, ensuring data accuracy and consistency in banking operations.
  • Developed comprehensive test plans and test strategies for Data Warehouse and data migration projects, focusing on ensuring that banking data was accurately represented in the data warehouse and fully integrated with existing systems.
  • Managed the initial loading and incremental loading of records in the data warehouse, verifying that newly inserted or updated banking records were correctly reflected in the database.
  • Performed Functional, Data Validation, Integration, Regression, and User Acceptance Testing (UAT) for banking applications, ensuring all features met business requirements and delivered a seamless user experience.
  • Supported the Product Owner in maintaining the product backlog and scheduling releases, ensuring timely delivery of banking application features and enhancements.
  • Gathered requirements from Product Owners and Quality Managers, ensuring that functional, non-functional, and compliance-related aspects were adequately covered in testing.
  • Created and managed Product Backlog and Sprint Backlog, facilitating the smooth execution of user stories in alignment with project timelines.
  • Coordinated all Scrum Ceremonies, including Sprint Planning, Daily Standups, and Sprint Retrospectives, ensuring smooth project execution and alignment with Agile best practices in the context of banking application testing.

System Analyst

Collabera (Client : Amdocs)
05.2016 - 05.2017
  • Involving in the end to end testing is to be done for both customer flow and dealer flow to provide all-new offers and subscriptions of product /Remove, New subscription, Including IPTV.
  • Creating Order id, it will be verified in CRM so that order flow can be monitored and flow will be executed as per scenario.
  • Mapping Requirement with test cases
  • Creating test plans based on user stories in Jira
  • Preparing a defect report.
  • Responsible for development of database for electronics manufacturing environment
  • Identify and document issues found in web applications to assist with easy recreation
  • Drive high-quality development via acceptance criteria
  • Work closely with the Data Warehouse and Business Intelligence teams to test data load processes
  • Perform test regression scenarios to find unexpected issues for weekly releases
  • Participated in sprint planning, daily scrums, testing, retrospectives and sprint reviews.
  • Ensured effective implementation of agile process
  • Communicate with clients and inform the organization about the customer business needs
  • Track and manage project execution in accordance with company's solution delivery and financial management practices
  • Ensure that the Scrum Teams are working effectively towards efficiencies and productivity to execute on business objectives being delivered with high quality standards

Data Analyst

eClerx Service Ltd
05.2014 - 01.2015
  • Syncing up with Global Product Launch Managers and collecting the feedback/updates on the global product launches, asking for inputs/suggestions and informing the primary POC across different geographical locations.
  • Ensured enhanced processes and services are technically, operationally, and legally supported by analyzing and compiling business requirements solidifying successful implementation.
  • Understanding requirements and project functionalities from the stakeholders
  • Retesting the cases where the defect has been raised.
  • Involved in Bugs Tracking & Prepare Bug Report Document.
  • Performed Functional Testing, UI Testing.
  • Navigational testing of the hyperlinks provided.
  • Defect tracking and reporting.
  • Preparation and maintenance of Test Data.

D2k Developer

Olive Concept Ltd
02.2011 - 04.2013
  • Maintain all the forms of Client application software
  • Performs all operations of PL/SQL.
  • Prepare reports of Client Forms and convert them into an excel sheet for editing purpose of client
  • Identifying gaps in the system and make changes as per client requirements
  • Maintain Function and procedure written for the application
  • Maintain tables in databases.
  • Maintain the employee Login - Logout Details.
  • Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
  • Works with Product Owner to define project scope and objectives

Education

Master of Computer Application -

North Maharashtra University
07.2007 - 06.2010

Bachelor of Computer Application - undefined

Veer Narmad South Gujarat University
07.2003 - 06.2007

Skills

Manual testing expertise

Strong communication skills

Quality assurance strategies

Regression testing techniques

API testing experience

Mobile application testing

Agile methodology

Requirements analysis

Defect tracking tools

Agile frameworks

Team leadership

Web application testing

Mastery of QA methodologies

Summary Of Qualifications - Experienced In

  • Quality assurance background
  • Quality assurance controls
  • Team leadership
  • Test case design
  • Agile methodology
  • Scrum methodology
  • Requirements analysis
  • API testing
  • Testing plans
  • Bug tracking
  • Smoke Testing
  • Functional Testing

Timeline

Senior Quality Analyst

Globant
12.2019 - Current

Software Quality Assurance Engineer

Effective Digital
12.2017 - 06.2019

System Analyst

Collabera (Client : Amdocs)
05.2016 - 05.2017

Data Analyst

eClerx Service Ltd
05.2014 - 01.2015

D2k Developer

Olive Concept Ltd
02.2011 - 04.2013

Master of Computer Application -

North Maharashtra University
07.2007 - 06.2010

Bachelor of Computer Application - undefined

Veer Narmad South Gujarat University
07.2003 - 06.2007

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Reshma Shaikh