RESHMA RAJPUT
Mumbai
Summary
With background in customer service and sales, I bring strong communication and negotiation skills to table. My experience in building relationships and understanding client needs will be invaluable in guiding clients through insurance options. I am quick to learn and adapt, always aiming to provide tailored solutions and excellent customer care.
Overview
4
4
years of professional experience
Work History
SDM - CORPORATE AGENCY
HDFC LIFE
MUMBAI
02.2023 - Current
- Processed insurance claims efficiently, ensuring timely settlement for clients.
- Conducted in-depth market research to stay abreast of changing insurance trends and regulations.
- Maintained up-to-date knowledge of insurance products, market trends, and regulatory changes.
- Proactively contacted customers near renewal dates, increasing repeat purchases.
- Assessed customer insurance needs through in-depth analysis and consultative sales approach.
- Conducted in-depth client consultations to recommend best-suited products.
Credit Card Sales Executive
ICICI BANK
Mumbai
09.2021 - 08.2022
- Created fresh, engaging and compelling copy for marketing and promotions.
- Conducted comprehensive presentations on credit card features, benefits, and rewards programmed to groups and individuals.
- Monitored sales data to analyses previous transactions, gather valuable insight and exercise smart decisions for future.
- Promoted credit card products to potential customers through direct marketing strategies and cold calling.
- Engaged with customers to better understand needs and deliver excellent service.
Education
Certificate of Higher Education - BACHELOR OF COMMERCE
KHAR EDUCATION SOCIETY COMM & ECO
MUMBAI01.2020
Skills
- Product positioning
- Sales funnel management
- Relationship Management
- Product knowledge expertise
- Investment strategies
Accomplishments
Achievement 150% of Annual Target (2023-2024)
Languages
- English
- Marathi
- Hindi
- Gujarati
Timeline
SDM - CORPORATE AGENCY
HDFC LIFE
02.2023 - Current
Credit Card Sales Executive
ICICI BANK
09.2021 - 08.2022
Certificate of Higher Education - BACHELOR OF COMMERCE
KHAR EDUCATION SOCIETY COMM & ECO