Resin Fasith Ali

Accenture

06.2018 - Current

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Developed and implemented strategies to increase customer satisfaction and engagement.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Analyzed customer data to identify trends and anticipate customer needs.
Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Streamlined project workflows for enhanced efficiency, adopting agile methodologies.
Developed comprehensive risk management plan, significantly reducing potential disruptions.

Summary