Summary
Overview
Work History
Education
Skills
Timeline
Generic
REVANTH E M

REVANTH E M

CS & SC Senior Executive
Chennai,TN

Summary

Dynamic CS & SC Senior Executive at ZIM Integrated Shipping Services with proven expertise in customer relations and administrative skills. Successfully streamlined operations, enhancing efficiency in import processes. A dedicated team player, adept at multitasking under pressure, driving customer satisfaction and fostering strong client relationships.

Overview

8
8
years of professional experience
2
2
Languages

Work History

CS & SC Senior Executive

ZIM Integrated Shipping Services
06.2018 - Current

Since June 2018 with Zim Integrated Shipping Services (I) Pvt Ltd – Chennai Office as Office Assitance (IMPORT) (2018~2021)

  • Handled import DO counter
  • Processing invoice based on payments
  • After payment matching, processing DO
  • Collecting security deposit and maintaing the record
  • Handled collection part for damage cotainers
  • Issuing security deposit instruments and processing refund

Since June 2018 with Zim Integrated Shipping Services (I) Pvt Ltd – Chennai Office as Executive (IMPORT) (2021~2023)

  • Handled import IGM & IAL on time
  • Sending arrival notice and invoice
  • Issuing charges and following to collect
  • Handled payment collections for DO fee & Detention fee and all
  • Had a communication with origin office about BL surrender case
  • Maintained monthly reports
  • Following up with cutsomers for long standing containers
  • Maintained the DO documents and file for future reference

Since June 2018 with Zim Integrated Shipping Services (I) Pvt Ltd – Chennai Office as Senior Executive (CS & SC)(2023~till date)

  • Provide all data and bakup to sales manager & GM during meeting and business tour
  • Creating vendor code for new onboarding customers
  • Report submission - daily, weekly, monthly to Principals
  • Customers care/Ensure follow up of complaints, suggestions of client
  • Providing rate along with route, feeder vessel schedule and connection vessel details
  • Maintained forecast and projections for all service trade
  • Following cutsomer for container pickup and arranging the space with form13
  • Communicating with business unit for rate request with indication rate
  • Filing rate and making contract by SPOT basis
  • Onboarding cutsomers to organisation with eligible FMC docs
  • Filing SPL rates for FMC customers
  • Sharing contract and guiding cusomer to place new bookings
  • Processing bookings to release the CRO
  • Attending rate query to finalise the BL
  • Following & arranging mother vessel connections
  • Create leads to opportunities for book shipments source by mail, phone call & live face to face meeting.
  • Coordinating with OPS team to reserve the space on partner vessels
  • Arranging the DG approval from HO to onboard the HAZ shipemnt
  • Coordinate with OPS team to get the DG approval from VO
  • Arranging advance gatein permission through VO
  • Reaching cutsomers to offer our rates for book shipments

Education

MBA - Logistics And Supply Chain Management

Madras University
Chennai, India
04.2001 -

Skills

Customer relations

Timeline

CS & SC Senior Executive

ZIM Integrated Shipping Services
06.2018 - Current

MBA - Logistics And Supply Chain Management

Madras University
04.2001 -
REVANTH E MCS & SC Senior Executive