Revathi Babu
Chennai,TN
Summary
Dedicated Process Associate with extensive experience in coordinating and implementing business process improvement projects to enhance effectiveness and efficiency in support of business goals. Passionate about working in environments that encourage professional growth and success. Skilled in utilizing technical and interpersonal abilities to achieve company objectives, particularly in customer satisfaction. Known for strong quality focus, excellent analytical and troubleshooting skills, and creativity in problem-solving. A committed and adaptable learner who continuously seeks to acquire new skills and knowledge.
Overview
8
8
years of professional experience
Work History
Process Associate
Lapiz Digital Services
07.2016 - Current
- Microsoft Word/Excel & PowerPoint: Proficient in utilizing the Microsoft Office suite for document creation, data management, and presentation design
- HTML5/CSS, Articulate Rise 360, Section 508: Proficient in web development technologies; experienced in e-learning authoring with Articulate Rise 360; knowledgeable in accessibility standards, including Section 508 compliance
- Interactive Whiteboard Software: Proficient in ActiveInspire and SMART Notebook Software for educational content creation
- Content Quality Assurance: Skilled in implementing processes to ensure content quality and accuracy
- Math Content Review: Experienced in ensuring correctness and logical soundness of mathematical content
- Multi-language Proofreading: Proficient in correcting errors in written content across multiple languages
- EPUB Format: Familiar with EPUB file format for reflowable ebooks compatible with various devices
- Image Research and Fact-Checking: Skilled in finding and verifying images and information for accuracy and relevance
- SoftChalk: Proficient in using SoftChalk for creating interactive educational content
- JIRA: Skilled in using JIRA for Content QA issue tracking and agile development
- Audio Description Checking: Integrated audio descriptions (AD) into videos to ensure all visual elements not covered by existing narration are accessible to visually impaired viewers
- Vendor Management: Skilled in managing vendor relationships, including contract negotiation and performance evaluation
- Email Correspondence and Client Communication: Experienced in professional and timely client communication via email, addressing inquiries and resolving issues.
Education
B.E Computer Science and Engineering - Computer Engineering
Kings Engineering College
03.2016
Skills
Planning
Process Improvement
Workflow Management
Multitasking
Flexible and Adaptable
Positive Attitude
Project Management
Email Etiquette
Team building
Troubleshooting
Analytical Thinking
Process flows
Languages
English
Tamil
City
Chennai
Personal Information
- Title: PROCESS ASSOCIATE
- Date of Birth: 09/22/1994
- Marital Status: Unmarried
Awards
- 03/09/2024, You Did It Award, Recognized for outstanding performance and dedication. Awarded for consistently exceeding project goals and contributing to team success.
- 03/09/2024, Extra Miller Award, Honored for exceptional work ethic and commitment to excellence. Acknowledged for going above and beyond in delivering high-quality results.
Hobbies and Interests
- Gardening/Puzzle Solving Game
- Arts and crafts
- Traveling and Photography
Projects
Project Lead, 03/2023, 11/2023,
Propello & OpenStax (LMS & CMS), Managed and organized educational content using Propello CMS to ensure efficient workflows and content delivery. Utilized OpenStax to curate and customize educational materials, aligning them with the institution's curriculum standards.
Timely Delivery: Successfully managed and delivered content projects on time, ensuring adherence to project timelines and deadlines.
Quality Management: Maintained high standards of quality in content management, resulting in improved client's satisfaction and engagement. Increased Capacity: Efficiently handled an increased volume of files, demonstrating the ability to manage and organize large amounts of content without compromising quality.
Project Lead, 08/2023, 11/2023, Kami Reader,
Integrated Kami Reader Chrome extension to enhance interactive learning by adding audio files and recording voices. Managed content and workflows using Kami to ensure efficient and timely content delivery. Utilized Kami for curating, organizing, and enhancing educational materials. Collaborated with team members to identify and address issues within Kami to improve functionality and user experience.
Timely Delivery: Consistently delivered content projects on time, meeting all deadlines set by stakeholders.
Accuracy in Fixes: Identified and corrected issues within Kami promptly and accurately, resulting in improved system performance.
Handling Large Volumes: Effectively managed a large volume of content within Kami, ensuring seamless organization and accessibility.
Timeline
Process Associate
Lapiz Digital Services
07.2016 - Current
B.E Computer Science and Engineering - Computer Engineering
Kings Engineering College