Revathi Padmanaban
Chennai
Summary
Dynamic professional with a proven track record at IDFC First Bank, excelling in customer engagement and administrative management. Adept at multitasking and problem-solving, I leverage technical proficiency in MS Office to enhance operational efficiency. Committed to delivering exceptional service and fostering team collaboration to achieve organizational goals. Now seeking to transition into the field of Data Science to apply analytical and technical skills for data-driven decision-making.
Overview
7
7
years of professional experience
Work History
Associate
IDFC First Bank
Chennai
03.2019 - 05.2021
- Facilitated smooth front office operations
- Handled basic RTGS and NEFT operations
- Coordinated forwarding of customer checks to the clearing team
- Addressed concerns regarding cheque deposits
- Documented all incoming and outgoing couriers in specific registers
- Ensured accuracy in reconciling data reports
- Organised internal databases for efficient information retrieval and record-keeping
- Provided exceptional customer service, resolving queries promptly to maintain high satisfaction levels
Freelance Trainer
Redington Foundation
Chennai
01.2019 - 03.2019
- Conducted expert-level training on Microsoft Office Suite applications for diverse student groups
- Showcased essential features and best practices of Microsoft applications
- Delivered hands-on exercises ensuring practical grasp of tools
- Created successful training courses based on evaluation of student needs
- Completed frequent assessments of training materials, structure and success rates in order to enhance programme
Centre Administrator
Aptech Aviation & Hospitality Academy
Chennai
03.2016 - 10.2016
- Facilitated administrative functions for the center
- Streamlined inbox organization for better productivity
- Advised on suitable coursework choices
- Manage database containing student academic data and work histories
- Oversaw online promotional strategies on social media platforms
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records
Programmer Trainee
Cognizant Technology Solutions Private ltd
Chennai
07.2014 - 10.2015
- Oversaw quality assurance in data processing
- Documented and opened defect tickets
- Engaged in regular status meetings on a daily, weekly, and bi-monthly basis
- Delivered Informatica fundamentals training to new recruits
- Evaluated application data for performance assessment
- Facilitated resolutions among development teams and project managers
- Conducted root cause analysis on various defects
- Completed six-month training in MySQL and Oracle
- Participated in coding workshops to enhance programming skills in Java, Python, and C++
Education
BSc - Computer Science
SDNB Vaishnav College for women
Chennai05.2014
Skills
- Proficient in Managing Multiple Tasks
- Team Collaboration
- Effective Team Collaboration
- Prioritized Task Management
- Report Preparation
- Problem-solving abilities
- Document Management
- Customer Engagement
- Python
- Machine Learning
- Pandas
- Numpy
- Ms Excel
- Power BI
- Oracle
Languages
- Tamil, Native or Bilingual Proficiency
- English, Native or Bilingual Proficiency
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Associate
IDFC First Bank
03.2019 - 05.2021
Freelance Trainer
Redington Foundation
01.2019 - 03.2019
Centre Administrator
Aptech Aviation & Hospitality Academy
03.2016 - 10.2016
Programmer Trainee
Cognizant Technology Solutions Private ltd
07.2014 - 10.2015
BSc - Computer Science
SDNB Vaishnav College for women
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