Revathi V
Chennai
Summary
Dedicated process executive successful at helping customers resolve problems, organizing applications and submitting paperwork. Good communicator and multitasker with a well-coordinated and thorough approach. Desiring a dynamic position with room for growth.
Overview
7
7
years of professional experience
Work History
Process Executive
TATA Consultancy Services
02.2016 - 02.2023
- Having 8+years of working experience in Insurance domain
- Renewing the insurance policy of personal vehicle and property of the customer.
- Issuing the insurance once the underwriter confirmed through their statement.
- Mortgage insurance is provided to the customer on behalf of their property.
- Refinancing and servicing transfers served as the primary catalyst for policy switching
- Property insurance is provided to customers for handling their valuable personal properties with safety and care.
- Consistently monitoring all makers' production by auditing their case samples on a daily basis.
- Providing feedback to the makers who have made errors by giving the root cause solution to avoid in the future.
- Driving the team to complete their case within the SLA requirements.
- Giving cross-training to the Team Members.
Education
MBA - Accounting And Finance
Meenakshi College
Chennai06-2017
B.com - Accounting And Finance
Justice Basheer Ahmed Sayeed College For Women
Chennai06-2016
Skills
- MS office
- Well Versed in Excel
- Tally
- Workflow Analysis
- Data review
Accomplishments
- Won the “BPS Star performer Award” 5 times for the outstanding productivity and quality within 4 years.
Timeline
Process Executive
TATA Consultancy Services
02.2016 - 02.2023
MBA - Accounting And Finance
Meenakshi College
B.com - Accounting And Finance
Justice Basheer Ahmed Sayeed College For Women