Worked in IT Asset Management for 14 years and have worked on the management of hardware and software asset through their life cycle. Negotiating and maintaining relationships with over 31 vendors. Manage, forecast, and plan an IT Asset Management budget of over $60M for hardware and software/licensing service Delivery.
Implemented a new software asset governance process, decreasing non-compliant Software Asset Management audits by 35%.
Implementing and enforcing policies is an essential part of ITAM.
Worked on SAM/HAM modules, workflow, strategy, process and training etc. Developed and maintained KPIs to assess performance of IT Asset Management function, improving measurable output by 30%
Managed the roll-out of ServiceNow and created a functional CMDB.
Experienced in delivering SAMpro and HAM Pro functions.
Conduct internal software audits to identify variances between deployed and licensed software; ensure deployed software aligns with the quantity and licensing models purchased; and rectify variances between deployed and licensed software.
Maintains a license database with all relevant information and provides timely alerts for individual users and project groups when licenses are set to expire.
Develop software policies, processes, and guideline to ensure compliance Report.
Avoid excessive or unwarranted software usage.
Maintains a license database with all relevant information.
Utilized various software and tools to streamline processes and optimize performance.
Manage acquisition, deployment, utilization, tracking, security, and final disposition of IT assets.
Support the complete assets lifecycle process, including the planning, order, and invoice management. (RFI, RFP and RFQ).
Keep the asset inventory file updated, and the asset database for audit or inspection purposes.
Managing the aging of IT assets, including retiring, disposing of, and recycling assets.
Conduct the physical inventory of all the assets in each location.
Responsible for ordering, receiving, asset tagging, storing, tracking, and deployment of IT equipment, including the server decommission.
Ø Preparing daily, weekly, and monthly reports.
ITIL 4
SNOW – HAMPRO & SAMPRO
ITAM & CSAM
ServiceNow
Flexera
ITSM
Tanium
BigFix
ILMT
Active Directory
SCCM
CMS Tool
ATOM Tool
BMC Remedy
IT Procurement,
Vendor Management
ITSM Inventory Management
Customer Service Management
Compliance Management
Contract Management
Configuration Management
Field Service Management
Stakeholder Management
Enterprise Software
Enterprise Hardware
End User Software
End User Assets
People Management