Revathi Banigallapati

ATM Technology (Cash & Self-Service) | Bengaluru
Jun 2025 – Present

• Led security remediation program across 6000+ ATM estate, coordinating 15+ cross-functional engineering, security, infra teams and 2 external vendors.
• Achieved 100% closure of Critical & High vulnerabilities within committed timelines; tracked metrics, risks, and corrective actions.
• Owned end-to-end execution of Category-3 changes and currently leading Category-1 change, including scope definition, MCRs, implementation plans, approvals, and rollback strategies.
• Driving Connex platform replacement migration involving all ATM modules; managing PI planning, backlog prioritization, dependency resolution, and vendor onboarding.
• Raised and managed IRQs; facilitated DSUs and technical discussions to onboard new platform capabilities.
• Presented program health, risks, and mitigation strategies to senior business and technology leadership.

ATM Technology – Payments Platform Retail Mortgages – Home Buying & Ownership (Operations Transformation) Commercial Banking – Customer Journey Analytics

• Gained deep understanding of ATM architecture, debit/payment lifecycle, and platform dependencies.
• Facilitated DSUs, SME workshops, and cross-team coordination for ongoing platform initiatives.
• Contributed to leadership-level decks and proposed AI-driven fraud detection and ATM gamification concepts.
• Designed automation blueprint for case allocation and MI reporting across 30+ operational processes.
• Mapped as-is and to-be workflows, defined HLD, personas, acceptance criteria, and data flows.
• Identified ~47 manual man-hours/day across teams and proposed phased automation roadmap to optimize operations.
• Analyzed large datasets using SQL and Snowflake to derive insights on personal guarantees and defence-sector customers (4500+ records).
• Presented analytical insights and recommendations to senior leadership.

• Built reusable Terraform modules for automated GCP infrastructure provisioning using Cloud Build.
• Improved deployment efficiency by ~20% and supported internal demos and stakeholder discussions

• Delivered APIs for a top US financial services client, improving onboarding efficiency and reducing support calls by 31%.
• Built and maintained P2P payment services; conducted regular demos with global stakeholders.
• Developed 6+ reusable libraries used across 120+ engineers, improving delivery speed and consistency.
• Automated 75% of UI regression testing, reducing test cycles by 42%.
• Consistently rated Excellent Contributor (3 years); recipient of Walk of Fame and Victory League awards.