Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Revathy Pazhanisamy

Revathy Pazhanisamy

Project Management
Chennai

Summary

Results-oriented and detail-driven Project Coordinator with over 8 years of experience managing cross-functional teams, overseeing project timelines, and ensuring the smooth execution of research and publishing projects. Strong communication, organizational, and problem-solving skills with a deep understanding of the publishing process and project management methodologies.

Overview

9
9
years of professional experience
4
4
Certifications
2
2
Languages
7
7
years of post-secondary education

Work History

Senior Executive - Project Management

Straive
02.2021 - Current
  • Lead cross-functional teams in managing print and digital publication projects, ensuring on-time, on-budget delivery while aligning with strategic goals, and maintaining high quality standards.
  • Collaborate with marketing, development, and product teams to align project objectives and drive results.
  • Manage client and stakeholder expectations, providing timely updates on project status, and resolving issues proactively.
  • Oversee multiple projects simultaneously, optimising task prioritisation, and maintaining high organisational standards.
  • Manage administrative tasks and PMO functions, including documentation, reporting, and presentation preparation, ensuring compliance with governance standards.
  • Utilise publishing platforms such as ScienceDirect, SpringerLink, and Wiley Online Library for content distribution and digital access.

Customer Service Specialist

SITEL
03.2020 - 08.2024
  • Delivered exceptional customer support through inbound calls and charts, efficiently resolving inquiries and technical issues.
  • Diagnosed and addressed technical issues related to internet connectivity and software, enhancing customer satisfaction.
  • Provide comprehensive solutions across a broad range of client products and services, ensuring swift issue resolution.
  • Maintained project documentation, prepared project documentation, and tracked project milestones.

Executive

Integra Software Services Pvt Ltd
08.2016 - 12.2018
  • Coordinated with authors, editors, and peer reviewers to ensure timely submission, review, and publication of scholarly articles.
  • Managed editorial calendars and project timelines, ensuring all content met publication deadlines and maintained high quality standards.
  • Oversaw editing processes, including outsourcing tasks such as language editing, proofreading, and indexing.
  • Streamlined cross-functional collaboration between editorial, design, marketing, and sales teams to improve workflow efficiency.
  • Implemented cost-saving strategies within freelancer budgets, contributing to improved financial outcomes.
  • Monitored project risks and roadblocks, developed migration plans, and coordinated freelancer payments with the account team to ensure smooth project execution.

Education

MBA -

Pondicherry University, Puducherry, India
08.2016 - 06.2018

Bachelor of Science -

Christ College of Engineering And Technology, Puducherry, India
09.2012 - 05.2016

Higher Secondary School -

Immaculate Heart of Mary Girl's Higher Secondary School, Puducherry, India
06.2010 - 03.2012

Skills

Project Management

Software

Project Management Tool: Microsoft Project, Jira

Office Software: Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace

Collaboration Tools: Microsoft Teams, Zoom

Data Analysis Tools: Microsoft Excel, Google Sheets, Tableau (Basic)

Publishing Platforms: ScienceDirect, SpringerLink, Wiley Online Library, Taylor & Francis Online

Certification

Certified Agile Manager

Timeline

Salesforce Sales Operations

08-2024

Google Project Management Professional Certificate

07-2024

Agile with Atlassian Jira

06-2024

Certified Agile Manager

10-2022
Senior Executive - Project Management - Straive
02.2021 - Current
Customer Service Specialist - SITEL
03.2020 - 08.2024
Pondicherry University - MBA,
08.2016 - 06.2018
Executive - Integra Software Services Pvt Ltd
08.2016 - 12.2018
Christ College of Engineering And Technology - Bachelor of Science,
09.2012 - 05.2016
Immaculate Heart of Mary Girl's Higher Secondary School - Higher Secondary School,
06.2010 - 03.2012

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Revathy PazhanisamyProject Management