Project Management Tool: Microsoft Project, Jira
Revathy Pazhanisamy
Project Management
Chennai
Summary
Results-oriented and detail-driven Project Coordinator with over 8 years of experience managing cross-functional teams, overseeing project timelines, and ensuring the smooth execution of research and publishing projects. Strong communication, organizational, and problem-solving skills with a deep understanding of the publishing process and project management methodologies.
Overview
9
9
years of professional experience
4
4
Certifications
2
2
Languages
7
7
years of post-secondary education
Work History
Senior Executive - Project Management
Straive
02.2021 - Current
- Lead cross-functional teams in managing print and digital publication projects, ensuring on-time, on-budget delivery while aligning with strategic goals, and maintaining high quality standards.
- Collaborate with marketing, development, and product teams to align project objectives and drive results.
- Manage client and stakeholder expectations, providing timely updates on project status, and resolving issues proactively.
- Oversee multiple projects simultaneously, optimising task prioritisation, and maintaining high organisational standards.
- Manage administrative tasks and PMO functions, including documentation, reporting, and presentation preparation, ensuring compliance with governance standards.
- Utilise publishing platforms such as ScienceDirect, SpringerLink, and Wiley Online Library for content distribution and digital access.
Customer Service Specialist
SITEL
03.2020 - 08.2024
- Delivered exceptional customer support through inbound calls and charts, efficiently resolving inquiries and technical issues.
- Diagnosed and addressed technical issues related to internet connectivity and software, enhancing customer satisfaction.
- Provide comprehensive solutions across a broad range of client products and services, ensuring swift issue resolution.
- Maintained project documentation, prepared project documentation, and tracked project milestones.
Executive
Integra Software Services Pvt Ltd
08.2016 - 12.2018
- Coordinated with authors, editors, and peer reviewers to ensure timely submission, review, and publication of scholarly articles.
- Managed editorial calendars and project timelines, ensuring all content met publication deadlines and maintained high quality standards.
- Oversaw editing processes, including outsourcing tasks such as language editing, proofreading, and indexing.
- Streamlined cross-functional collaboration between editorial, design, marketing, and sales teams to improve workflow efficiency.
- Implemented cost-saving strategies within freelancer budgets, contributing to improved financial outcomes.
- Monitored project risks and roadblocks, developed migration plans, and coordinated freelancer payments with the account team to ensure smooth project execution.
Education
MBA -
08.2016 - 06.2018
Bachelor of Science -
09.2012 - 05.2016
Higher Secondary School -
06.2010 - 03.2012
Skills
Project Management
Stakeholder communication
Team leadership and collaboration
Budgeting and Resource Allocation
Data Analytics and Reporting
Document management
Publishing workflow coordination
Deadline Management
Software
Office Software: Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace
Collaboration Tools: Microsoft Teams, Zoom
Data Analysis Tools: Microsoft Excel, Google Sheets, Tableau (Basic)
Publishing Platforms: ScienceDirect, SpringerLink, Wiley Online Library, Taylor & Francis Online
Certification
Certified Agile Manager
Timeline
Salesforce Sales Operations
08-2024
Google Project Management Professional Certificate
07-2024
Agile with Atlassian Jira
06-2024
Certified Agile Manager
10-2022
Senior Executive - Project Management - Straive
02.2021 - Current
Customer Service Specialist - SITEL
03.2020 - 08.2024
Pondicherry University - MBA,
08.2016 - 06.2018
Executive - Integra Software Services Pvt Ltd
08.2016 - 12.2018
Christ College of Engineering And Technology - Bachelor of Science,
09.2012 - 05.2016
Immaculate Heart of Mary Girl's Higher Secondary School - Higher Secondary School,
06.2010 - 03.2012