Reyna Montalva
Elkhart
Summary
Community-driven leader with both a heart for people and a mind for strategy, I bring a track record of youth development, digital outreach, and meaningful partnership-building. My approach centers on being a safe, trusted, and authentic presence in every space I lead. Whether managing teams, designing inclusive programs, or amplifying community voices through digital storytelling, I prioritize empathy, impact, and lasting connections. Skilled in social media strategy, content creation, and cross-sector collaboration, I develop programs and partnerships that not only serve communities but reflect and celebrate the people within them.
Overview
3
3
years of professional experience
Work History
Program Manager
Tolson Center for Community Excellence
Elkhart
12.2024 - Current
- Lead the design and delivery of inclusive programming focused on community connection, youth development, mental wellness, and family support.
- Represent Tolson through professional presentations at community events, school visits, and organizational meetings, promoting programming and building local awareness.
- Actively engage in community networking to strengthen collaborations and enhance outreach opportunities. focused on community connection, youth development, mental wellness, and family support.
- Oversee organizational staffing calendar and scheduling to ensure adequate program coverage and smooth day-to-day operations. focused on community connection, youth development, mental wellness, and family support.
- Supervise a team of 20+ staff and volunteers, maintaining high standards in trauma-informed care, social-emotional learning, and structured engagement.
- Oversee a K–6 after-school initiative rooted in educational enrichment, emotional regulation, and community belonging.
- Build and sustain strategic partnerships with schools, churches, businesses, and nonprofit organizations to expand access and impact. Develop and maintain cross-generational mentorship programs serving youth, senior citizens, and families.
- Manage all digital communications, including social media strategy, email outreach, and community-facing content.
- Create branded marketing materials that promote programming and reflect Tolson’s mission and identity.
- Coordinate multi-agency collaboration and resource-sharing to ensure programs remain accessible, responsive, and community-driven.
- Negotiated contracts and agreements with vendors and suppliers.
Lead Mental Health Technician
Indiana Center for Recovery
Mishawaka
11.2023 - 12.2024
- Serve as Lead Behavioral Health Technician on the adolescent unit, supporting treatment team directives and ensuring the safety and well-being of clients.
- Monitor client behavior, document progress, and report incidents in compliance with clinical and regulatory standards.
- Design and facilitate inclusive weekly outings aimed at promoting therapeutic engagement, social development, and family involvement.
- Provide consistent transportation and support for youth attending structured programming and external appointments.
- Developed education materials related to mental health issues for use in group settings or individual counseling sessions.
- Supervised mental health technicians, providing guidance, training and feedback.
- Demonstrated empathy towards clients while maintaining professional boundaries.
- Organized recreational activities to promote physical well-being and foster socialization among patients.
Peer Recovery Specialist
Oaklawn Psychiatric Center
South Bend
05.2023 - 12.2023
- Supervised volunteers who assist in providing peer support services within the organization.
- Supported clients by providing encouragement during difficult times of relapse prevention.
- Provided peer-based recovery support and helped clients navigate MAT and other services.
- Scheduled appointments, coordinated transportation, and helped connect clients to jobs, housing, and insurance.
Family Support Specialist / Case Manager
Healthy Families
South Bend
07.2023 - 11.2023
- Delivered family-centered case management and coordinated wraparound services.
- Connected clients to resources in housing, employment, recovery, and early childhood services.
- Maintained records and liaised with internal and external providers.
- Developed and implemented individualized service plans for clients.
- Ensured all documentation was accurate and up-to-date according to agency policies.
- Participated in weekly staff meetings to discuss caseloads and best practices.
- Maintained detailed records of client interactions, progress, and outcomes.
- Collaborated with community partners to ensure families received adequate resources.
- Facilitated support groups for parents and caregivers.
- Established positive relationships with clients by demonstrating empathy and understanding.
Lead Youth Advocate
YAP, Inc
Elkhart
10.2022 - 11.2023
- Mentored high-risk youth and collaborated with families and schools to implement behavior plans.
- Facilitated community resource access and conducted in-home and school visits.
- Attended conferences and seminars related to advocacy work in order to stay informed about current trends.
- Initiated referrals to outside agencies when necessary to meet the needs of a child or family.
- Organized and facilitated group activities to help foster social skills among the youth.
- Assisted in coordinating services for youth with special needs or disabilities.
- Counseled youth on life choices, career paths, and educational opportunities.
Education
Bachelor of Arts - Political Science
Indiana University South Bend
South Bend, IN08-2025
Certificate - Paralegal Studies
Indiana University South Bend
South Bend, IN05-2025
Associate of Arts - Paralegal Studies
Ivy Tech Community College
South Bend, IN05-2021
Skills
- Social Media Management (Instagram, Facebook, Canva, Meta Business Suite)
- Program & Campaign Development
- Community Outreach & Influencer/Ambassador Coordination
- Event Promotion & Public Engagement
- Content Calendar Management & Engagement Analytics
- Presentation & Public Speaking Cross-Functional Collaboration
- Project & Scheduling Coordination Community Relationship Management
- Bilingual Communication: English & Spanish
- Strategic planning
- Team building
- Multi-operations management
- Onboarding and training
Education and Training
other,other
Timeline
Program Manager
Tolson Center for Community Excellence
12.2024 - Current
Lead Mental Health Technician
Indiana Center for Recovery
11.2023 - 12.2024
Family Support Specialist / Case Manager
Healthy Families
07.2023 - 11.2023
Peer Recovery Specialist
Oaklawn Psychiatric Center
05.2023 - 12.2023
Lead Youth Advocate
YAP, Inc
10.2022 - 11.2023
Bachelor of Arts - Political Science
Indiana University South Bend
Certificate - Paralegal Studies
Indiana University South Bend
Associate of Arts - Paralegal Studies
Ivy Tech Community College