Summary
Overview
Work History
Education
Skills
Professional Highlights
Personal Information
Hobbies and Interests
Languages
Timeline
Generic
Ria Parui

Ria Parui

Hooghly

Summary

Specialized in seeking to use proven skills in problem solving and communication to provide expert service to the privileged customers. Maintained 90% customer satisfaction for which can make strategic planning for business development and will help myself with dynamic growth with the oriented organisations.


Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 3 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

3
3
years of professional experience

Work History

Process Associate

Marble Box Solutions LLP
09.2021 - 11.2023
  • Non-voice process- US Insurance

Virtual Assistant Executive

Marble Box Solutions LLP
11.2023 - Current
  • Non-voice process- US Insurance

Education

Secondary Exam -

01.2016

Higher Secondary -

01.2018

Diploma -

01.2021

Graduation -

WBUT

Skills

  • Customer Service Management
  • General Management
  • MS Word
  • MS Excel
  • Outlook
  • Document Preparation
  • Data Entry
  • Interpersonal Skills
  • Workflow Planning
  • Problem-Solving

Professional Highlights

  • Customer Feedback Data Entry
  • Reporting of complaints
  • Resolving customer complaints accordingly
  • Giving training and solving queries to new members
  • Helping to maintain quality of own and others work

Personal Information

  • Father's Name: Brojen Kumar Parui
  • Date of Birth: 07/21/2000
  • Nationality: Indian
  • Religion: Hindu

Hobbies and Interests

  • Fashion
  • Thrifting

Languages

English
Hindi
Bengali

Timeline

Virtual Assistant Executive

Marble Box Solutions LLP
11.2023 - Current

Process Associate

Marble Box Solutions LLP
09.2021 - 11.2023

Secondary Exam -

Higher Secondary -

Diploma -

Graduation -

WBUT
Ria Parui