RIA SINGLA
GURGAON
Summary
Offering collaborative and organized approach, eager to learn and develop in supportive environment. Brings foundational understanding of fundraising principles and database management, with ability to quickly acquire new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Advanced App Engineering Analyst
Accenture Solutions Private
Gurugram
03.2025 - Current
- (Client: H&M | SAP Commerce)
- Supported incident management and backend issue resolution in SAP Hybris environment.
- Managed tasks and resolved issues using Jira.
- Worked in non-production environments for testing and staging.
- Contributed in automation for internal project workflows in SAP Hybris.
Advanced App Engineering Associate
Accenture Solutions Private
Gurugram
09.2023 - 03.2025
- Supported incident management and backend issue resolution for H&M.
- Assisted senior teams with troubleshooting and process improvements.
Intern Software Developer
Cognizant Technology Solutions, CTS
Gurgaon
02.2023 - 06.2023
- Successfully completed training and developed an e-commerce website using the .NET Framework, with C# as the primary programming language.
Intern
Shivalik Small Finance Bank
Noida
06.2022 - 07.2022
- Designed and implemented a Fraud Detection Management solution using AI/ML algorithms, enabling identification and prevention of fraudulent activities.
Education
B.TECH - Computer science
Jaypee University of Information Technology
Solan, Himachal Pradesh07.2023
SENIOR SECONDARY (XII) - Science
Stepping Stones School
Chandigarh04.2019
Skills
- SAP commerce
- Python
- AI/ML
- HTML, CSS
- JIRA
- Root Cause Analysis
- Flexible Query
- Splunk
- SAP Backoffice
- Windows PowerShell
- Service Now
Certification
Artificial Intelligence & Machine Learning, Anfeidrol educations, 2021-04-01, Learned about the Machine Learning basics, about the python libraries and mathematical computations related to how the models work.
Accomplishments
- Best Beginner Award – AccentureRecognized as the "Best Beginner" for exceptional performance and rapid adaptation within six months of joining.
- Rewards and Recognition (R&R) – AccentureReceived formal recognition for outstanding contributions to technical operations and project success during early tenure.
Languages
English, Hindi, Punjabi
Timeline
Advanced App Engineering Analyst
Accenture Solutions Private
03.2025 - Current
Advanced App Engineering Associate
Accenture Solutions Private
09.2023 - 03.2025
Intern Software Developer
Cognizant Technology Solutions, CTS
02.2023 - 06.2023
Intern
Shivalik Small Finance Bank
06.2022 - 07.2022
B.TECH - Computer science
Jaypee University of Information Technology
SENIOR SECONDARY (XII) - Science
Stepping Stones School
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