Richa Chauhan

• Strengthened employer branding through market intelligence, and cost-effective strategies.
• Implemented HR automation, enhancing pre-boarding and onboarding programs.
• Spearheaded manpower planning and leadership hiring across key business verticals.
• Developed HR policies, including Relocation Policies, Employee referral etc.
• Partnered with leadership teams to drive workforce analytics and HR decision-making.
• Led data-driven hiring strategies, reducing costs and optimizing talent acquisition channels.
  Key Achievements:
• Implemented ATS (Zappyhire), reducing costs by 50%, and cutting hiring TAT from 92 to 45 days.
• Boosted application rates (+77%) and pipeline speed (+64%).
• Improved employee referrals (+42%) and reduced offer drop rate (-61%).
• Achieved 95% fulfillment in Sales and Service, and 97% in critical functions (Tech, Product, Design, Business Support).
• Revamped the career website, increasing new user acquisition by 700%.
• Established AI-driven hiring strategies to enhance recruitment efficiency.

• Strategic HR Business Partnering and Workforce Planning.
• Partnered with CXOs and business leaders to align HR strategies with revenue and growth objectives.
• Led workforce planning and organizational structuring, enhancing talent agility, succession planning, and scalability.
• Spearheaded HR business partnering across multiple verticals, ensuring that talent strategies met evolving business needs.
• Optimized retention strategies, reducing attrition by 20% through data-driven engagement, and career progression frameworks.

Performance Management and Employee Development

• Implemented XTO10X for automated performance management, ensuring real-time and objective tracking.
• Designed and launched OKR-based performance evaluations, aligning individual goals with business strategy.
• Fostered a continuous feedback culture, integrating coaching, mentorship, and leadership development.
• Developed a HiPo (High-Potential) framework, accelerating career progression and internal promotions.

Leadership Hiring & Talent Acquisition

• Led executive hiring for CFO, Head of Technology, and Head of Information Security, ensuring leadership quality and cultural fit.
• Developed a structured hiring framework, improving talent quality, reducing time-to-hire, and enhancing hiring manager satisfaction.
• Strengthened global hiring strategy, partnering with the UAE team to support international expansion.
• Implemented real-time recruitment dashboards, increasing visibility into hiring metrics for leadership.

HR Transformation & Automation

• Digitized HR processes, implementing XTO10X for PMS automation, and Infeedo for AI-driven employee engagement, improving efficiency.
• Introduced automated onboarding workflows, reducing manual efforts, and accelerating new hire productivity.
• Designed HR analytics dashboards, enabling data-backed decisions on headcount planning and workforce trends.
• Standardized HR policies and compliance frameworks, ensuring alignment with regulatory best practices, strategy.

HR Business Partnering and Workforce Planning

• Aligned HR strategy with business expansion, driving workforce planning, and organizational restructuring.
• Optimized talent retention strategies, reducing attrition through data-driven engagement initiatives.
• Led HR business-partnering efforts, ensuring talent strategies supported the company’s financial goals.
  Performance Management and Talent Development
• Developed and implemented a competency-based Performance Management System (PMS).
• Designed career growth frameworks, strengthening internal mobility, and succession planning.
• Increased engagement scores through structured L&D initiatives and leadership programs.
  HR Transformation & Automation:
• Spearheaded HR automation initiatives, implementing ATS and LMS for operational efficiency.
• Integrated AI-driven employee sentiment analysis to proactively manage engagement and retention.
  Key Achievements
  🏆 Strategic HR Business Partnering – Aligned talent strategy with business expansion, ensuring workforce agility.
  🏆 Leadership Hiring & Workforce Expansion – Led executive hiring for critical leadership roles, strengthening organizational capabilities.
  🏆 Performance Management & Talent Development – Implemented automated PMS, increasing workforce productivity and engagement.
  🏆 HR Transformation & Automation – Digitized HR processes like PIP, Reward and Recognition/ Exit process enhancing efficiency and employee experience