Summary
Overview
Work History
Education
Skills
Certification
Major Duties Projects Handled
Seminars Workshops Attended
Personal Information
Timeline
GeneralManager
Richa Dixit

Richa Dixit

Business System Analyst
Noida

Summary

Forward-thinking Healthcare Consultant bringing 9+ year successful bringing First-hand experience of HIS, Labs administration along with working on Middleware, EMR / EHR, order sets, requirement gathering, gap analysis, Server new release testing,Go-Live support and hot fixes. Responsible, Energetic, Dedicated, Self-Motivated with Proactive approach to work. Confident and capable of working on my own initiative under strict deadlines. Quick learner and I adapt to any kind of situation very easily. Able to motivate and lead others in a team environment. Seeking for a challenging and responsible position in an esteemed organization wherein I can apply my educational knowledge & core technical skills to strive for the growth of the organization.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Business System Analyst (Digital Healthcare Consultant)

IQVIA Consulting And Information Services India Pvt. Ltd.
08.2022 - Current

Digital Health Consultant at NHA for ABDM Project

IQVIA Consulting And Information Services India
12.2020 - 07.2022

Pre-sales Lead

KareXpert Technologies Pvt. Ltd.
07.2020 - 12.2020

Senior Implementation Engineer (LIMS)

Caredata Informatics Pvt. Ltd. (Transasia Group)
06.2019 - 06.2020

Business Development Manager

CallHealth Pvt. Ltd.
11.2017 - 02.2019

Assistant Manager

Surgivisor (startup-not in function anymore)
08.2016 - 09.2017

Key Account Officer

Portea Medical Pvt. Ltd.
12.2015 - 08.2016

Implementation Specialist (HIS/LIMS)

Attune Technologies Pvt. Ltd.
02.2015 - 11.2015

Management Trainee

Escorts Fortis Heart Institute
04.2014 - 06.2014

Education

Post graduate diploma in Healthcare Management (PGDHM) -

IIHMR (International Institute of Health Management and Research)
Dwarka, New Delhi
07.2013 - 04.2015

Bachelor in Pharmacy - undefined

Banasthali Vidyapeeth University
Rajasthan, India
06.2009 - 05.2013

HSC (X11) - undefined

D.A.V. Public School

SSC (X) - undefined

D.A.V. Public School

Skills

Operating system: Windows 98, Windows 2000 Server, Windows XP, Windows 2010

Certification

The Business Intelligence Analyst Course 2020, 365 Careers, 05/02/2020

Major Duties Projects Handled

  • IQVIA Consulting and Information Services India Pvt. Ltd.- Part of PMC team for client NHA (National Health Authority)- ABDM(Ayushman Bharat Digital Mission) RFP Preparation, Various documentations preparation & management, Overall Project Development and Management, conducting stakeholder consultation workshops, Responsible for conducting various Trainings with team and other stakeholders., Part of Integration team – Managing Integration with various Private Integrators in Health Eco System along with follow ups and support to the other Teams., National Application for ABDM Project Development and support, UAT, Coordination and demo with other stakeholders involved in ABDM., End to End client demo of IQVIA HIS on the basis of client requirements., Project implementation and post Go live support.
  • KareXpert Technologies Pvt. Ltd.- SPOC for Requestors, BID Teams, Sales Team., Requirement gathering for RFP, Tenders., Techno-commercial Proposal /Bid Preparation and management., Quality Assurance, Tender Management, Tender & Enquiry review, New Release software testing on Demo Server., Giving Demo to Public health clients., Hands on in all Modules
  • Caredata Informatics Pvt. Ltd.- Demonstration of software and discuss all technicality with the client. Understand project scope and identify implementation risks and impacts., Involvement in on-site/off site device interfacing and integration., Documentation work which include data gathering from client, Contribution to Manuals of LIMS and product software functional documents (URS, FRS etc.).Documentation of problems, resolutions and other solutions and to ensure their availability for consultants for future reference, Identify, analyze, and document client business requirements., Identify issues encountered during the implementation of products and when interfacing to systems. Responsible for analyzing and fixing the issues raised by end users on daily basis, work closely with end users in understanding the requirements.
  • CallHealth Pvt. Ltd.- Responsible for Business development through corporate KAM, Hospital tie-ups, housing RWAs, clinics and other channels., Post tie-up relationship handling for business endeavors in various corporate Hospitals., Execute strategic partner development and tie ups, Grow market share consistent with strategic and profit planning objectives., Handling of LIS for home collection and master data enabling and fixing for test parameters and pricing., LIS handling involve the daily management and operational maintenance and support and proactive/preventative analysis of systems.
  • Surgivisor Pvt. Ltd.- Worked as Patient Surgery Consultant., End to end responsibility including Query handling, patient counseling, solution offering and further closure, Worked on CRM modules for system development and SOPs to streamline daily operational process, Arranging & chairing weekly team meetings, focusing on targets & achievements., Developed streamlined procedures that decreased labor time and eliminated redundancies.
  • Portea Medical- Handled health-care at home services for Fortis Hospital Shalimar Bagh and Vasant Kunj as a KAM, Patient Management to provide doctors, nurses, and physiotherapists for home visits & facilitate diagnostic services and medical equipment at home., Key account approach and customer specific schemes to enable sales and organizational growth.
  • Attune Technologies- In-charge for Implementation of LIMS (Laboratory Information Management System) and HIS (Hospital information system) in various locations across India. Completed with five projects for five different locations across India for successful implementation of LIMS for Metropolis Labs., Identify issues encountered during the implementation of products and when interfacing to systems.
  • Escorts Fortis Heart Institute,Delhi- Worked on process flow in Purchase department, Quality department, Patient Welfare department and handled a project on Patient satisfaction in IPD under Patient Welfare department.

Seminars Workshops Attended

FICCI (The Federation of Indian Chambers of Commerce and Industry) conference 2013, New Delhi

Personal Information

  • Date of Birth: 10/29/91
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

Business System Analyst (Digital Healthcare Consultant)

IQVIA Consulting And Information Services India Pvt. Ltd.
08.2022 - Current

Digital Health Consultant at NHA for ABDM Project

IQVIA Consulting And Information Services India
12.2020 - 07.2022

Pre-sales Lead

KareXpert Technologies Pvt. Ltd.
07.2020 - 12.2020

Senior Implementation Engineer (LIMS)

Caredata Informatics Pvt. Ltd. (Transasia Group)
06.2019 - 06.2020

Business Development Manager

CallHealth Pvt. Ltd.
11.2017 - 02.2019

Assistant Manager

Surgivisor (startup-not in function anymore)
08.2016 - 09.2017

Key Account Officer

Portea Medical Pvt. Ltd.
12.2015 - 08.2016

Implementation Specialist (HIS/LIMS)

Attune Technologies Pvt. Ltd.
02.2015 - 11.2015

Management Trainee

Escorts Fortis Heart Institute
04.2014 - 06.2014

Post graduate diploma in Healthcare Management (PGDHM) -

IIHMR (International Institute of Health Management and Research)
07.2013 - 04.2015

Bachelor in Pharmacy - undefined

Banasthali Vidyapeeth University
06.2009 - 05.2013

HSC (X11) - undefined

D.A.V. Public School

SSC (X) - undefined

D.A.V. Public School
The Business Intelligence Analyst Course 2020, 365 Careers, 05/02/2020
Business Analyst workshop certification program, COEPD, Pune, 2018
Richa DixitBusiness System Analyst