Richanginee Shrivastava
Varanasi
Overview
11
11
years of professional experience
Work History
Sr. Sales Manager
Hyatt Regency Gurgaon
5 2023 - Current
- Working with the Director of Sales and ADOS, provide leadership and direction to the team to grow and drive group business in line with the priorities and overall segment strategies
- Assist the Director of Sales in the supervision and administration of all activities of the Sales Department
- Strong understanding of Hyatt’s primary target-customer to generate better business solutions; provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations
- Set performance targets that focus sales managers on finding and growing new accounts while maintaining key existing accounts
- Work closely with the National Sales team for successful execution of the sales strategy relating to the room night, revenue, and overall line of business goals to achieve our targets
- Assist Director of Sales in contract approval and business evaluation in accordance with Revenue Management and key stakeholders
- Other duties as assigned by the Director of Sales to provide career development leading toward a Associate Director of Sales role while continuing to produce revenue room nights and line of business production for the organization
- Responsible for growing business from FMCG, Automobiles, apparels for Hyatt
- Assist the Director of Sales in the hiring and development of Sales and Catering Department employees and managers
- Utilization of Software, System Hygiene and training to fellow colleagues.
Sales Manager
Hyatt Regency Ahmedabad
10.2021 - 04.2023
- Handled wedding and media segment to maximize the revenue
- Responsible for taping new communities, event planners within the city for inbound and outbound queries
- Assist the ADOS & SR Managers in the supervision and administration of all activities of the Sales Department
- Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies for wedding Segment
- Review the KRA process with the Director of Sales to ensure that deadlines are met.
Catering Sales manager
Gift City Club & Business Centre (Managed by Radisson)
10.2020 - 09.2021
- Handled social & wedding segment to maximize the revenue
- Responsible for taping new communities within the city with regular sales call
- Assist the ADOS & SR Managers in the supervision and administration of all activities of the Sales Department.
Asst. Sales Manager
Intercontinental hotels group, Kolkata
1 2019 - 09.2020
- Handled MICE and wedding segment
- Focus on more residential wedding to generate good revenue
- Responsible for getting best event management for Empanelment
- Responsible for Reports related to Catering sales
- Mice tracker, forecast, etc
- Responsible for software training and auditing for catering team.
Wedding specialist
Marriott, Westin Velachery Chennai
06.2016 - 12.2018
- Joined as event coordinator and got promoted as wedding specialist
- Achieved target with 20% hike in social and wedding segment
- I was leading Shadi by Marriott from hotel side.
Banquet sales coordinator
The Park Group of hotels, Chennai
04.2015 - 05.2016
- Worked as Events and Conference coordinator
- Focus on driving the revenues and increasing the Lead conversion percentage
- Providing end to end solutions to guest to make their event memorable
- Responsible for team building activity and team satisfaction.
hotel operation trainee
Raas Jodhpur
10.2013 - 02.2015
- Worked in a team of 12 with 01 DM and 01FOM
- Focus on guest service, Show around of the property
- Back-office work in Front office department
- Worked in Food &beverage as well for training.
Education
BSC Hospitality & Hotel Management -
SAMS Institute of Hotel Management, Varanasi
Skills
budgeting
forecasting
auditing
Working knowledge of Excel, PowerPoint and Word
True Follower of People, Product and Process
Able to lead and mentor a team
Strong follow-up/project management skills
Time Management
Ability to establish a solid business plan and maximize opportunities
IDS
Opera
ISAC
Sales Force- Delphi
Winhms
Envision
Personal Information
Date of Birth: 02/18/93
Timeline
Sales Manager
Hyatt Regency Ahmedabad
10.2021 - 04.2023
Catering Sales manager
Gift City Club & Business Centre (Managed by Radisson)
10.2020 - 09.2021
Wedding specialist
Marriott, Westin Velachery Chennai
06.2016 - 12.2018
Banquet sales coordinator
The Park Group of hotels, Chennai
04.2015 - 05.2016
hotel operation trainee
Raas Jodhpur
10.2013 - 02.2015
Sr. Sales Manager
Hyatt Regency Gurgaon
5 2023 - Current
Asst. Sales Manager
Intercontinental hotels group, Kolkata
1 2019 - 09.2020
BSC Hospitality & Hotel Management -
SAMS Institute of Hotel Management, Varanasi