Richard Sareng
Fresher
New Delhi
Summary
A motivated and customer-focused individual with strong communication skills and a passion for delivering excellent service. Adept at handling interactions, resolving queries efficiently, and maintaining a positive and professional approach. Quick to learn, adaptable, and committed to contributing effectively in a dynamic environment.
Overview
6
6
years of professional experience
Work History
Steward
Coral Reef, Hotel/ Resort
12.2023 - 07.2025
- Delivered exceptional customer service, enhancing guest satisfaction.
- Maintained cleanliness and organization, ensuring a welcoming atmosphere.
- Collaborated with team members to streamline service processes.
- Handled guest inquiries and complaints, resolving issues promptly.
- Trained new staff, boosting team performance, and service quality.
- Executed daily setup and breakdown tasks with precision and speed.
- Achieved positive feedback, contributing to repeat business growth.
- Promoted menu items, increasing sales and customer engagement.
- Monitored the dining area for guest needs, ensuring timely service.
Fitness Instructor
Royal Gymnasium
01.2020 - 09.2022
- Designs specific exercise plans for clientele of various age brackets, and ensures those training programs take into consideration the needs brought about by those specific ages, such as bone density in older adults and flexibility in children.
- Communicates effectively with all the other trainers to make for smooth transitions among classes, equalization of workloads, and combined program delivery.
- Conducts fitness testing and consultation for an assessment of the level of fitness, limitations, and objectives for the clients.
- Monitors the progress of each client over time, and makes adjustments accordingly to ensure that progress is continually achieved.
- Educate the clients on the importance of exercising, proper form, and the benefits involved in living a healthy lifestyle.
Education
High School Diploma -
Sacred Heart Higher Secondary School
Manipur 04.2001 -
10+2 - Humanities
Sacred Heart Higher Secondary School
Manipur Skills
Excellent verbal and written communication
Active listening and customer handling
Problem-solving and critical thinking
Conflict resolution and complaint management
Time management and multitasking
Adaptability and quick learning ability
Professional tone and interpersonal skills
Attention to detail
Team collaboration and coordination
Stress management and patience
Persuasion and negotiation skills
Positive attitude and customer-first approach
Timeline
Steward
Coral Reef, Hotel/ Resort
12.2023 - 07.2025
Fitness Instructor
Royal Gymnasium
01.2020 - 09.2022
High School Diploma -
Sacred Heart Higher Secondary School
04.2001 -
10+2 - Humanities
Sacred Heart Higher Secondary School