Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Disclaimer
Personal Information
Languages
Timeline
Generic

RICHARD ALEXANDER PAUL

Chennai

Summary

Dynamic Sr. Account Manager with a proven track record at PVR-INOX PVT LTD, excelling in revenue generation and client relationship building. Adept at strategic business development and skilled in negotiation, I consistently deliver results while fostering strong partnerships. Committed to achieving targets and enhancing client satisfaction through innovative solutions.

Overview

21
21
years of professional experience

Work History

Sr. Account Manager ( Client Servicing)

PVR-INOX PVT LTD
09.2013 - 09.2025

Revenue Generation :

- Key responsibility of generating revenue for the company by achieving the targets allotted.

- Responsible for working on an annual business plan and a strategic approach to achieve the targets.

- Responsible for New business development.

Business Strategy :

- Make sales strategy on achieving monthly and quarterly numbers.

- Working on news ideas that can bring additional revenues like IPS & Sponsorships.

Client Management :.

- Individually responsible to build a strong client base by building strong relationships with the client and agencies.

- New Client/Agency Development.

- Competition tracking.

Other Key Responsibilities :

- Preparing Client Proposals and Presentations.

- Plan weekly scale cycle and schedule client meetings accordingly.

- Submission of DSR report.

- Market intelligence report.

- Responsible for after sales service for all the clients.

- Responsible for timely submission of reports.

Collections :

Timely submission of invoice to the client and agency post the activity.

Responsible for getting the payments from the clients and agencies on timely basis

Account Manager (Client Servicing)

Shar Technologies Pvt Ltd
08.2011 - 08.2013
  • Working closely with IT Companies for new pitch and business development.
  • Primarily responsible in leading and acquiring the new business.
  • Media planning & buying, dealing with all lead publication for PR amplification.
  • Gaining a strong knowledge and understanding of a clients' requirements.
  • Organizing weekly team meetings with staff, senior managers and directors giving end to end solutions to clients.
  • Manage partner relationships to increase business and identify new opportunities for company partnerships.
  • Build and maintain successful relationships with Clients.
  • Excellent account management skills and an team player.
  • Strong presentation and negotiation skills.
  • Contacting and communicating with high end decision makers.
  • Ability to follow up with clients in a timely professional manner.
  • Ability to work long hours, often under pressure.

Technical support officer

HCL BPO services Pvt ltd
02.2010 - 08.2010
  • Troubleshoot for British telecom (UK) broadband Services.
  • Configuring and Maintaining third party routers.
  • Troubleshooting all connection issues.
  • Supporting through Remote Desktop Sharing with Citrix GoToAssist.

Travel consultant

Jyothi Tours & Travels
Mumbai
08.2008 - 12.2009
  • Travel Consulting & Reservations.

Supervisor

Minaxi Group of companies
Mumbai
01.2006 - 06.2007
  • Handling export documentation, Importers query & preparing Export quotation.

Customer Service Associate

ICICI Bank Ltd
Mumbai
05.2004 - 03.2005
  • Banking Query of Customer Application.

Education

B.com -

Periyar University
01.2011

Diploma in Tourism management -

IITC
Mumbai
01.2009

HSC -

Mumbai University
01.2002

SSC -

Mumbai University
01.2000

Skills

  • Excellent account management skills
  • Team player
  • Strong presentation skills
  • Strong negotiation skills
  • Contacting and communicating with high end decision makers
  • Ability to follow up with clients in a timely professional manner
  • Ability to work long hours under pressure

Hobbies and Interests

  • To explore new places, experience different cultures, meet new people, and broaden my perspective on the world.
  • Long Drive anytime.

Disclaimer

I hereby declare that the above information provided by me is true to the best of my knowledge.

Personal Information

  • Date of Birth: 01/02/84
  • Marital Status: Married

Languages

  • English
  • Hindi
  • Marathi
  • Tamil

Timeline

Sr. Account Manager ( Client Servicing)

PVR-INOX PVT LTD
09.2013 - 09.2025

Account Manager (Client Servicing)

Shar Technologies Pvt Ltd
08.2011 - 08.2013

Technical support officer

HCL BPO services Pvt ltd
02.2010 - 08.2010

Travel consultant

Jyothi Tours & Travels
08.2008 - 12.2009

Supervisor

Minaxi Group of companies
01.2006 - 06.2007

Customer Service Associate

ICICI Bank Ltd
05.2004 - 03.2005

B.com -

Periyar University

Diploma in Tourism management -

IITC

HSC -

Mumbai University

SSC -

Mumbai University
RICHARD ALEXANDER PAUL