Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
TRAININGS
Timeline
BusinessAnalyst
RICKY ANDREWS

RICKY ANDREWS

Mumbai

Summary

Award-winning IT professional with over 15 years of expertise in IT infrastructure, project management, and service delivery. Proven track record in implementing effective IT governance and risk management strategies while leveraging Agile methodologies to drive project success. Skilled in leading cross-functional teams and optimizing processes to enhance operational efficiency. Committed to delivering innovative solutions that align technology with business objectives.

Overview

15
15
years of professional experience
4
4
Certifications

Work History

Senior Lead IT Infrastructure

L&T Finance
Mumbai
12.2021 - Current

Technical Lead for the core infrastructure technology group at L&T Finance spanning across Wintel, Linux, GCP cloud, Storage, Backup & Middleware.

  • Led and oversaw the migration of 700+ servers running on EOL hardware to Nutanix HCI.
  • Manage the vulnerability security patching for 1500 servers hosted on Wintel, Linux and Ubuntu. Responsible for Middleware version upgrades and monthly patching of all Middleware components.
  • Streamlined the Cloud capabilities and reduced the Operations and Maintenance (O&M) costs by 40%.
  • Automation projects in Wintel and Linux with Ansible cutting response time by 60% and improving efficiency.
  • Automation through RPA to track AMC, Contracts & license reviews ensuring 100% compliance for IT assets.
  • Tailor made Backup solution for On-Prem and Cloud aligned with need of the Application and DB team.
  • Implement the Isolated Recovery Environment (IRE) for ransomware protection in Backup domain.
  • Track emerging threats and vulnerabilities for IT Infra domain and implement remedial actions in consultation with the Information Security team.
  • Responsible for closure of Internal and External Audit observations, Hardware and Software gap assessment and overall IT Infra risk assessment. Ensure IT Infra is compliant with ISO27k and ISO20k standards.
  • Technology Evaluation – Meeting OEM partners, preparing Comparisons, evaluating new Systems, arranging POC and publishing results for benefit of the Organization.
  • Prepare IT architecture revamp strategies with relevant stakeholders, CXO level Infra dashboards for Incident management and prepare RFP for infrastructure projects.
  • Budget management including CAPEX & OPEX, Life cycle management of all assets and development of long-range plans designed to maintain cost-effectiveness.

Unix and Storage Lead

HDFC Bank
Mumbai
02.2016 - 12.2021
  • Manage 24*7 IT infrastructure availability, Uptime, Incident Management and Technical administration support for 7000+ servers including AIX, Linux, Solaris, and Windows servers.
  • Evaluate workloads of critical applications of the bank and ensure the Infra capacity is adequately sized to cater to future growth of the applications.
  • Responsible for storage performance reports, LUN management and SAN administration for storages like IBM (V7k and 8k), Hitachi (VSP G1500 and VSP F5500), EMC (Vmax and VNX) and NetApp (FAS 8200 and AFF 8k).
  • Working knowledge on writing Ansible Playbooks for automating daily operational tasks for Unix systems.
  • Jointly work with the internal Regulatory and Governance teams during internal and external audits
  • Manage project scope, control project budgeting and cost while working on issues and escalations. Preparing Quality Reports & Presentation for reviews with Senior Management.

Senior Systems Engineer

ATOS India PVT LTD
Mumbai
06.2014 - 01.2016
  • Supported Unix OS and Storage related Operational tasks and Projects for clients like Schlumberger, EDF Energy, Indian Oil Corporation Limited, Airbus and Akzonobel
  • Installation & configuration of HACMP, Migration of HACMP from HA 5.5 to HA 6.1
  • Installation & Configuration of NIM Master / Client. Tuning kernel parameter & OS Baseline for AIX.
  • File system management using LVM. Installation & Upgradation of HDLM.
  • Prepare maintenance report of the hardware systems and provide comprehensive data on the hardware parts.
  • Part of the weekend roaster call to handle all the S1 tickets for Europe region and ensure resolution.

Unix Administrator

IBM India PVT LTD
Mumbai
11.2010 - 06.2014
  • Troubleshooting & management of around 220(Physical Servers) IBM P Series Servers including P5 570, P5 550, P5 520, 9117-MMA, 8204-E8A, Power 6 9119-FHA, 9117-MMB, Power 7 9117-MMB, MHB, 8204-E8B etc.
  • Configuration & implementation of HACMP for various infrastructure projects
  • OS Migration, ML Upgradation & Hardware Power 5/6 to Power 7 Migration.
  • Active Memory Expansion, Active Memory Sharing and Live partition mobility.
  • VIO lun mapping, VIO upgrade, SEA and NPV
  • Tuning kernel parameter & OS Baseline for AIX.

Education

B.E. - Electronics

Mumbai University
Mumbai, India
07.2010

Skills

Certification

AWS Certified Solutions Architect

Accomplishments

  • Recipient of Extra Mile Award in L&T Finance for implementation of IRE Project for ransomware protection
  • ‘Transformational Leader’ award in L&T Finance for revamping entire legacy Infra hardware and software.
  • Winner of the ‘Large Infrastructure Delivery’ award for Project Chrysalis in L&T Finance
  • ‘Valuable Contributor’ award from ATOS for IT infra projects in Netherlands and Poland region.
  • ‘Key Performer’ employee in HDFC Bank

TRAININGS

  • JIRA
  • Disaster Recovery and Business Continuity
  • Microsoft Office Suite
  • SOC Essentials
  • ITIL V4

Timeline

Senior Lead IT Infrastructure

L&T Finance
12.2021 - Current

Unix and Storage Lead

HDFC Bank
02.2016 - 12.2021

Senior Systems Engineer

ATOS India PVT LTD
06.2014 - 01.2016

Unix Administrator

IBM India PVT LTD
11.2010 - 06.2014

B.E. - Electronics

Mumbai University
RICKY ANDREWS