Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Disclaimer
Timeline
Generic

Rida Sheik

Bangalore

Summary

Dynamic executive with a proven track record at [24]7.ai, excelling in client relationship management and sales pipeline oversight. Recognized for enhancing customer satisfaction through exceptional service and effective training programs. Skilled in time management and communication, consistently achieving sales targets while fostering team collaboration.

Overview

3
3
years of professional experience

Work History

Executive

[24]7.ai
Bangalore
09.2024 - Current
  • Developed strong relationships with clients to understand their needs.
  • Conducted product demonstrations to showcase features and benefits.
  • Managed sales pipeline and maintained accurate customer records.
  • Provided exceptional customer service to ensure satisfaction and retention.
  • Coordinated with team members to meet sales targets and goals.
  • Assisted in training new sales staff on products, systems, and best practices.
  • Trained junior sales staff on techniques for improving customer service experience.
  • Completed day-to-day duties accurately and efficiently.

CSR

Intouch CX
Bengaluru
08.2022 - 09.2024
  • Performed detailed audits of invoices from Instacart dealerships including Walmart, Spencer, and Costco.
  • Verified each receipt’s taxes and item weights for correctness.
  • Processed refunds for identified discrepancies in weights and charge errors.
  • Developed timelines to enhance efficiency in audit management processes.
  • Met all deadlines while completing comprehensive audits.
  • Validated PST tax amounts for Canadian receipts and recorded correct values in the system.

Education

Pre- University -

Jyoti Nivas College
Bengaluru
07.2021

SSLC -

Holy Crescent School
Bengaluru
04.2019

Skills

  • Time management
  • Client relationship management
  • Sales pipeline management
  • Customer service excellence
  • Training and development
  • Effective communication

Hobbies and Interests

  • Singing
  • Dancing
  • Traveling

Languages

  • English
  • Kannada
  • Hindi
  • Urdu

Personal Information

  • Father's Name: Late Mueen Ahmed
  • Date of Birth: 24/11/2003
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Timeline

Executive

[24]7.ai
09.2024 - Current

CSR

Intouch CX
08.2022 - 09.2024

Pre- University -

Jyoti Nivas College

SSLC -

Holy Crescent School

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Rida Sheik