Summary
Overview
Work History
Education
Skills
Personal Information
Certification
LANGUAGES
INTERESTS
Accomplishments
Timeline
Generic
Riddhi Palande

Riddhi Palande

Mumbai

Summary

Banking operations professional with experience in CKYC/KYC verification, account closure, RBI DEAF operations, unclaimed fund claims, refunds, and MIS reporting. Skilled in Core Banking Systems, document verification, reconciliation, and regulatory compliance, with a strong focus on accuracy and timely processing.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Assistant Manager II -Operations

ICICI Bank
Navi mumbai
02.2021 - Current
  • Managed RBI DEAF operations for unclaimed deposits, including fund transfers, reconciliation, claims, refunds, and deceased customer claims.
  • Verified customer documents and processed DEAF claims and refunds as per RBI guidelines and timelines.
  • Processed account closures in CRM and Core Banking System (CBS), including balance transfers and status updates.
  • Processed unclaimed DD refunds (DROG & RSPPG) by verifying payee details, initiating refunds, and maintaining proper documentation.
  • Prepared daily and monthly MIS reports and maintained accurate records for audit and compliance.
  • Performed CKYC/KYC document verification.

Education

Bachelor of Management - Human Management

K.VPendharkar Collage of Arts Science And Commerce
Dombivali, India
11-2020

Skills

Banking Operations

  • Document verification
  • Claims processing
  • Core banking systems
  • Account closure processing
  • KYC verification
  • RBI DEAF reconciliation

Technical and analytical skills

  • Power BI
  • Excel
  • Process improvement
  • MIS reporting
  • SQL

Personal Information

Assistant Manager -II

Certification

  • Data Analyst course, MS CIT, Advance Excel

LANGUAGES

English: First Language C2, Hindi: Proficient (C2) Marathi: C2 Proficient (C2), Full Professional Proficiency

INTERESTS

Cooking, Learning new skills, Traveling and exploring new places and crochet

Accomplishments

Promoted within the organization for consistent performance and accuracy in operations

Timeline

Assistant Manager II -Operations

ICICI Bank
02.2021 - Current

Bachelor of Management - Human Management

K.VPendharkar Collage of Arts Science And Commerce
Riddhi Palande