Ridham Khatri
Dehradun
Summary
Resourceful professional in facilities management, known for high productivity and efficient task completion. Skilled in operations oversight, safety compliance. Excel at communication, leadership, and problem-solving to enhance organizational efficiency and employee satisfaction.
Overview
8
8
years of professional experience
Work History
Associate facilities manager
Infosys Ltd
Pune
12.2022 - Current
- Major work includes Building Management, Guest House Management, Client service, Administration and Logistics Services, Engineering Services, HSE.
- Ensuring the smooth operation and maintenance of these services to support the overall functioning of the organization.
- Overseeing the management of physical assets, space planning, maintenance, and ensuring the safety and functionality of facilities within the organization.
- Maintaining a productive and efficient work environment for all employees.
Assistant Restaurant Manager
Murphies
Pune
03.2022 - 12.2022
- Assisted in daily operations and staff management at a busy dining establishment.
- Trained new staff on service standards and restaurant policies.
- Implemented inventory control procedures to manage food and supply orders.
- Handled customer inquiries and resolved complaints effectively and promptly.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Food and Beverage Executive
The Park
Indore
09.2021 - 03.2022
- Was the part of pre opening team.
- Coordinated menu planning with culinary team for seasonal offerings.
- Oversaw staff training programs to enhance service quality and efficiency.
- Participated in weekly meetings with management team to discuss progress on goals and objectives.
- Provided feedback to chefs regarding menu changes or special requests from customers.
Food & Beverage Executive
The Ritz Carlton
Pune
09.2019 - 04.2021
- Was the part of pre opening team.
- Oversaw daily operations of food and beverage service at luxury hotel
- Trained and mentored staff in customer service excellence
- Managed inventory levels and ordering processes for supplies
- Coordinated special events and private dining experiences for guest
Food & Beverage Assistant
The Oberoi Group of Hotels
New Delhi
09.2017 - 08.2019
- Maintained cleanliness and organization of dining areas for optimal guest comfort.
- Managed inventory of supplies, ensuring availability for smooth operations.
- Collaborated with team members to create a welcoming atmosphere for guests.
- Monitored dining areas for adequate supplies of glassware, flatware, linens.
Education
BHM -
Army Institute of Hotel Management and Catering Technology
01.2017
Higher Secondary School Certificate Examination -
Army Public School
Dhaula kuan01.2013
Secondary School Certificate Examination -
Army Public School
Dhaula kuan01.2011
Skills
- Building management
- Space planning
- Client service
- HSE compliance
- Facility maintenance
- Staff training
- Event coordination
- Asset management
Personal Information
Date of Birth: 02/May/1996
Nationality: Indian
Training
- Jaypee Residency Manor, Mussoorie, India (Industrial Exposure Training)
- Lemon Tree Hotel, Chennai, India, (Specialization)
Professional Achievements
- Member of Crisis Response team for The Oberoi, New Delhi
- Leading quality assurance (LQA) Score of 85.2% in Breakfast Operation For 360 Restaurant
- Award from CEO best team of the Quarter
- Times Food Best Japanese restaurant award for the year 2019
- Times Food Best Japanese Restaurant Award for the year 2020
- Certificate for Completing BarStarts Course Organized by Beverage Alcohol Resource LLC and Pernod Ricard USA
- Certificate for Completing Online on South Africa Wine
- Certificate for Completing course on Born to Succeed from Career Development College London
- Award and Certificate for Most Valuable player at Infosys Facilities R&R.
Certifications And Achievements
- Volunteer at world skill competition held in Army Institute of Hotel Management And Catering Technology Bangalore organized by Federation of Indian Chambers of Commerce And Industry (FICCI).
- Served as a member of college F&B service team.
- Active member of 'PRAYAAS' College Social Group.
- Volunteer for various social work like Blood donation camp, visit to orphanages, plantation of Trees, Cleaning the Campus etc.
- Appreciation letter for Good Work in World Skill Competition held at Army Institute of Hotel Management And Catering Technology Bangalore
- Got AGIF Merit Scholarship in Second Year 2014-2015
Timeline
Associate facilities manager
Infosys Ltd
12.2022 - Current
Assistant Restaurant Manager
Murphies
03.2022 - 12.2022
Food and Beverage Executive
The Park
09.2021 - 03.2022
Food & Beverage Executive
The Ritz Carlton
09.2019 - 04.2021
Food & Beverage Assistant
The Oberoi Group of Hotels
09.2017 - 08.2019
BHM -
Army Institute of Hotel Management and Catering Technology
Higher Secondary School Certificate Examination -
Army Public School
Secondary School Certificate Examination -
Army Public School