Summary
Overview
Work History
Education
Skills
Personal Information
Training
Professional Achievements
Certifications And Achievements
Timeline
Generic
Ridham Khatri

Ridham Khatri

Dehradun

Summary

Resourceful professional in facilities management, known for high productivity and efficient task completion. Skilled in operations oversight, safety compliance. Excel at communication, leadership, and problem-solving to enhance organizational efficiency and employee satisfaction.

Overview

8
8
years of professional experience

Work History

Associate facilities manager

Infosys Ltd
Pune
12.2022 - Current
  • Major work includes Building Management, Guest House Management, Client service, Administration and Logistics Services, Engineering Services, HSE.
  • Ensuring the smooth operation and maintenance of these services to support the overall functioning of the organization.
  • Overseeing the management of physical assets, space planning, maintenance, and ensuring the safety and functionality of facilities within the organization.
  • Maintaining a productive and efficient work environment for all employees.

Assistant Restaurant Manager

Murphies
Pune
03.2022 - 12.2022
  • Assisted in daily operations and staff management at a busy dining establishment.
  • Trained new staff on service standards and restaurant policies.
  • Implemented inventory control procedures to manage food and supply orders.
  • Handled customer inquiries and resolved complaints effectively and promptly.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.

Food and Beverage Executive

The Park
Indore
09.2021 - 03.2022
  • Was the part of pre opening team.
  • Coordinated menu planning with culinary team for seasonal offerings.
  • Oversaw staff training programs to enhance service quality and efficiency.
  • Participated in weekly meetings with management team to discuss progress on goals and objectives.
  • Provided feedback to chefs regarding menu changes or special requests from customers.

Food & Beverage Executive

The Ritz Carlton
Pune
09.2019 - 04.2021
  • Was the part of pre opening team.
  • Oversaw daily operations of food and beverage service at luxury hotel
  • Trained and mentored staff in customer service excellence
  • Managed inventory levels and ordering processes for supplies
  • Coordinated special events and private dining experiences for guest

Food & Beverage Assistant

The Oberoi Group of Hotels
New Delhi
09.2017 - 08.2019
  • Maintained cleanliness and organization of dining areas for optimal guest comfort.
  • Managed inventory of supplies, ensuring availability for smooth operations.
  • Collaborated with team members to create a welcoming atmosphere for guests.
  • Monitored dining areas for adequate supplies of glassware, flatware, linens.

Education

BHM -

Army Institute of Hotel Management and Catering Technology
01.2017

Higher Secondary School Certificate Examination -

Army Public School
Dhaula kuan
01.2013

Secondary School Certificate Examination -

Army Public School
Dhaula kuan
01.2011

Skills

  • Building management
  • Space planning
  • Client service
  • HSE compliance
  • Facility maintenance
  • Staff training
  • Event coordination
  • Asset management

Personal Information

Date of Birth: 02/May/1996

Nationality: Indian

Training

  • Jaypee Residency Manor, Mussoorie, India (Industrial Exposure Training)
  • Lemon Tree Hotel, Chennai, India, (Specialization)

Professional Achievements

  • Member of Crisis Response team for The Oberoi, New Delhi
  • Leading quality assurance (LQA) Score of 85.2% in Breakfast Operation For 360 Restaurant
  • Award from CEO best team of the Quarter
  • Times Food Best Japanese restaurant award for the year 2019
  • Times Food Best Japanese Restaurant Award for the year 2020
  • Certificate for Completing BarStarts Course Organized by Beverage Alcohol Resource LLC and Pernod Ricard USA
  • Certificate for Completing Online on South Africa Wine
  • Certificate for Completing course on Born to Succeed from Career Development College London
  • Award and Certificate for Most Valuable player at Infosys Facilities R&R.

Certifications And Achievements

  • Volunteer at world skill competition held in Army Institute of Hotel Management And Catering Technology Bangalore organized by Federation of Indian Chambers of Commerce And Industry (FICCI).
  • Served as a member of college F&B service team.
  • Active member of 'PRAYAAS' College Social Group.
  • Volunteer for various social work like Blood donation camp, visit to orphanages, plantation of Trees, Cleaning the Campus etc.
  • Appreciation letter for Good Work in World Skill Competition held at Army Institute of Hotel Management And Catering Technology Bangalore
  • Got AGIF Merit Scholarship in Second Year 2014-2015

Timeline

Associate facilities manager

Infosys Ltd
12.2022 - Current

Assistant Restaurant Manager

Murphies
03.2022 - 12.2022

Food and Beverage Executive

The Park
09.2021 - 03.2022

Food & Beverage Executive

The Ritz Carlton
09.2019 - 04.2021

Food & Beverage Assistant

The Oberoi Group of Hotels
09.2017 - 08.2019

BHM -

Army Institute of Hotel Management and Catering Technology

Higher Secondary School Certificate Examination -

Army Public School

Secondary School Certificate Examination -

Army Public School
Ridham Khatri