RIJA JIJO
Goregaon East
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
Work History
Freelancer / Project-Based
- Current
- Independently managing administrative and coordination tasks
- Supporting clients with reporting, communication, and MIS needs
Senior Executive – Regional Training Department
SBI Life Insurance Co. Ltd.
08.2008 - 07.2011
- Created and maintained monthly and quarterly MIS reports
- Managed training calendar for 25+ trainers across the region
- Processed and verified travel bills; secured timely approvals
- Coordinated large-scale events including Train-the-Trainer programs
- Supported Regional Training Head in planning and documentation
Marketing Coordinator – Sales Support
Redington India Ltd.
10.2005 - 03.2008
- Managed sales MIS and maintained projection trackers
- Updated ASMs with pricing updates and promotional schemes
- Registered new dealers and ensured accurate documentation
- Coordinated with credit control and invoicing teams
- Followed up on dealer payments and managed cheque collections
Executive – MIS & Customer Support
PCS Industries Ltd. (Patni Group)
05.2004 - 10.2005
- Handled dealer orders, collections, and logistics coordination
- Prepared daily/weekly/quarterly reports for the GM and Head Office
- Followed up on installations, billing, and collections
- Delivered customer support via calls, emails, and online portals
Secretary to Regional Head
Mahindra & Mahindra Ltd. (Tractor Division)
07.2001 - 05.2004
- Handled confidential SAP transactions (billing, sales, collections)
- Coordinated with Area/Territory Managers on reporting and data
- Prepared monthly sales performance and inventory reports
- Liaised with HO for order processing and spare part dispatches
Education
Master of Computer Management -
Crescent Institute of Management
01.2003
Bachelor of Commerce - undefined
Barkatullah University
01.2000
Higher Secondary - Mathematics
S.T. Theresa’s Girls Higher Secondary School
01.1997
Skills
- MIS Reporting & Data Analytics
- SAP (Billing, Collections, Order Processing)
- Training & Event Coordination
- Sales Operations & Credit Control
- Documentation & Record Management
- Customer Service & Relationship Management
- Proficient in MS Office (Excel, Word, Outlook)
- Strong Communication & Administrative Skills
PERSONAL DETAILS
Languages Known: English, Hindi, Malayalam
PERSONAL DETAILS
- Date of Birth: 26 August 1979
- Marital Status: Married
- Nationality: Indian
Timeline
Senior Executive – Regional Training Department
SBI Life Insurance Co. Ltd.
08.2008 - 07.2011
Marketing Coordinator – Sales Support
Redington India Ltd.
10.2005 - 03.2008
Executive – MIS & Customer Support
PCS Industries Ltd. (Patni Group)
05.2004 - 10.2005
Secretary to Regional Head
Mahindra & Mahindra Ltd. (Tractor Division)
07.2001 - 05.2004
Freelancer / Project-Based
- Current
Bachelor of Commerce - undefined
Barkatullah University
Higher Secondary - Mathematics
S.T. Theresa’s Girls Higher Secondary School
Master of Computer Management -
Crescent Institute of Management
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