Rijo Jose
Thrissur
Summary
Dynamic and detail-oriented professional with extensive experience in medical documentation and transcription, honed at companies like Nuance Communications. Expert in EMR/EHR navigation and medical terminology, with a proven track record of enhancing provider productivity through exceptional listening skills and quality assurance diligence. Achieved over 99.5% accuracy in clinical report generation, demonstrating both technical proficiency and interpersonal excellence.
Overview
18
18
years of professional experience
Work History
Senior Process Executive (Medical Scribe)
Cognizant Technology Solutions
Remote
07.2023 - 12.2024
- As a medical scribe, I am responsible for listening, observing, and accurately documenting real-time interactions between healthcare provider and their patients.
- It also involves recording detailed information into the electronic medical record(EMR) on a laptop or computer.
- Provide documentation coverage for a set of healthcare providers, which involves listening to audior recordings of patient clinic visits and leveraging technology to summarize medical facts in professional clinical reports (History of Present Illness, Physical Exam, Results, Assessments Plan).
- Achieve proficiency in navigating EHRs and enter clinical reports and data directly into customer EHRs, adhering to specific clinic guidelines and workflows.
- Maintain a high-quality standard and adhere to account-specific documentation which delineates documentation requirements for our customers.
- Collaborate with managers on feedback from providers, and successfully resolve issues.
- Monitors the duration of basic lab results and screening procedures.
- Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
- Performs other clerical duties and tasks to improve provider productivity and clinic workflow, as assigned.
Quality Documentation Specialist
Nuance Communications, Inc
Remote
05.2022 - 06.2023
- As a medical scribe, I am responsible for listening, observing, and accurately documenting real-time interactions between healthcare provider and their patients.
- It also involves recording detailed information into the electronic medical record(EMR) on a laptop or computer.
- Provide documentation coverage for a set of healthcare providers, which involves listening to audior ecordings of patient clinic visits and leveraging technology to summarize medical facts in professional clinical reports (History of Present Illness, PhysicalExam, Results, Assessments Plan).
- Achieve proficiency in navigating EHRs and enter clinical reports and data directly into customer EHRs, adhering to specific clinic guidelines and workflows.
- Maintain a high- quality standard and adhere to account-specific documentation which delineates documentation requirements for our customers.
- Collaborate with managers on feedback from providers and successfully resolve issues.
- Monitors the duration of basic lab results and screening procedures.
- Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
- Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Proofer (Medical Transcription)
Medrex Solutions
Remote
02.2019 - 02.2022
- Create medical transcription documents using audio information.
- Interpret and decipher medical jargon and other technical terms to elevate the accuracy of the transcriptions.
- Fact check and verify the accuracy and validity of the transcriptions.
- Identify gaps in the medical transcription files and correct them using research and knowledge.
- Learn the know-how to use specialised equipment to record the audio data of medical information.
- Work as per industry standards, keeping in mind the ethos and regulations set by the company.
Medical Language Specialist
Nuance Transcription Service Pvt Ltd.
Remote
05.2012 - 12.2018
- Create medical transcription documents using audio information.
- Interpret and decipher medical jargon and other technical terms to elevate the accuracy of the transcriptions.
- Fact check and verify the accuracy and validity of the transcriptions.
- Identify gaps in the medical transcription files and correct them using research and knowledge.
- Learn the know-how to use specialised equipment to record the audio data of medical information.
- Work as per industry standards, keeping in mind the ethos and regulations set by the company
Medical Transcriptionist
Spheris India Pvt Ltd.
Coimbatore
07.2006 - 04.2012
- Create medical transcription documents using audio information.
- Interpret and decipher medical jargon and other technical terms to elevate the accuracy of the transcriptions.
- Fact check and verify the accuracy and validity of the transcriptions.
- Identify gaps in the medical transcription files and correct them using research and knowledge.
- Learn the know-how to use specialised equipment to record the audio data of medical information.
- Work as per industry standards, keeping in mind the ethos and regulations set by the company
Education
Master of Science - Zoology
St. Thomas College
Thrissur2004
Skills
- Medical Terminology & Documentation
- EMR/EHR Navigation
- Health Information Systems Management
- Medical Transcription
- Data Entry
- Medical terminology proficiency
- Clinical jargon translation
- Human anatomy knowledge
- Medical history gathering
- Dictation transcribing
- Keyboard proficiency
- Interpersonal relations
- Transcription equipment usage
- Speech recognition software handling
- Exceptional listening
- Quality assurance diligence
- Medical terminology knowledge
- Efficient speed typing
- Knowledge of HIPPA regulations
- Medical abbreviations and acronyms
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Malayalam
Advanced (C1)
C1
Timeline
Senior Process Executive (Medical Scribe)
Cognizant Technology Solutions
07.2023 - 12.2024
Quality Documentation Specialist
Nuance Communications, Inc
05.2022 - 06.2023
Proofer (Medical Transcription)
Medrex Solutions
02.2019 - 02.2022
Medical Language Specialist
Nuance Transcription Service Pvt Ltd.
05.2012 - 12.2018
Medical Transcriptionist
Spheris India Pvt Ltd.
07.2006 - 04.2012
Master of Science - Zoology
St. Thomas College
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