Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
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SANJU APPU

Coimbatore

Summary

Adept Senior Process Executive with a proven track record at Cognizant Technology Solutions, specializing in voice operations and demonstrating unparalleled clinical terminology expertise. Excelled in collaborative teamwork and analytical problem-solving, enhancing operational efficiency. Skilled in MS Office and interpersonal communication, I thrive under pressure, driving significant process improvements.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Scribe - Senior Process Executive

Cognizant Technology Solutions
Coimbatore
11.2022 - Current
  • Held position of Medical Scribe at Cognizant Technology Solutions since November 2022.
  • Maintained confidentiality of all patient information according to HIPAA regulations.
  • Monitored and updated patients' electronic health records (EHR) to reflect current diagnoses and treatments.
  • Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
  • Reviewed and updated patient documentation for accuracy and completeness.

Medical Language Specialist

DeliverHealth SOLUTIONS
Coimbatore
01.2007 - 06.2022
  • Company Overview: Formerly Nuance Transcription Services Pvt Limited
  • Worked with DeliverHealth SOLUTIONS (Formerly Nuance Transcription Services Pvt Limited) as Medical Language Specialist.
  • Confirmed the accuracy of technical terms and terminology, and remained consistent during transcription revisions.
  • Adhered to ethical codes protecting information confidentiality.
  • Used an electronic listening system to listen to speakers' statements, determine meanings, and prepare transcripts.
  • Documented medical terms, diagnosis codes, procedure codes, and other relevant information accurately.

Medical Transcriptionist

RND Softech
Coimbatore
06.2004 - 12.2006
  • Worked with RND Softech from June 28th 2004 to December 25th 2006 as a proofreader
  • Produced medical reports, correspondence and administrative material.
  • Reviewed patient records to check accuracy of information and implement updates.
  • Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
  • Edited drafts originating from speech recognition software to eliminate errors and improve flow.

Education

Bachelor of Computer Applications -

Bharathiar University
Coimbatore

Skills

  • Clinical Terminology Expertise
  • Keyboard Proficiency
  • Proofreading Expertise
  • Skilled in US Accent Variations
  • Interpersonal Communication Skills
  • Analytical Problem-Solving
  • Expertise in MS Office Applications
  • Critical Analysis
  • Electronic health records
  • Remote work

Personal Information

Date of Birth: 05/17/84

Certification

  • Certificate in Business and Operations Management Excellence, MTF Institute of Management, Technology and Finance

Languages

Tamil
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Malayalam
Upper Intermediate (B2)
B2

Timeline

Medical Scribe - Senior Process Executive

Cognizant Technology Solutions
11.2022 - Current

Medical Language Specialist

DeliverHealth SOLUTIONS
01.2007 - 06.2022

Medical Transcriptionist

RND Softech
06.2004 - 12.2006

Bachelor of Computer Applications -

Bharathiar University

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SANJU APPU