Rima Biswas

• I am working as an E2E Human Resource Specialist with the HR Transformation team and responsible for Continuous Improvement and developing E2E process.
• I independently created end-to-end HR Operational process map & SOPs using Adonis, ensuring compliance with drafting standards for AMEA, EU & LATAM.
• Responsible for Workday Implementation.
• Onboarding new joiners and acting as a buddy to accommodate them to ensure they understand their job effectively.
• Identifying gaps & resolving employee queries through AskHR ticket.
• Collaborated with several front offices, Hubs, country leads to drive updates & sign-offs of documentation.
• Identifying SAP gaps to streamline the process & driving SAP updates.
• Conducted quality checks of the processes & SOPs.

• Handled all aspects of the recruitment process.
• Responsible for Campus placement.
• Managed and streamlined key administrative processes including payroll, attendance, SAP, exit management, and Kronos Workforce Management.
• Overseeing onboarding, offboarding, performance review, and data analytics.
• Managing employee benefits.
• Collaborated with HR shared service team to resolve employees' queries.
• Administering Time stamp management with IT team.

• Recruited IT and non-IT professionals on both full-time and contract basis.
• Efficiently screened and sourced resumes according to job requirements.
• Conducted thorough background checks on candidates.
• Coordinated interviews and provided candidates with job descriptions.
• Managed end-to-end recruitment process from sourcing to onboarding.
• Proficient in Jobdiva.

• Responsible for maintaining Quality Management System
• Initiating and handling change control, CAPA, incident & deviations
• Investigate & resolve customer inquires & complaints in an empathetic manner
• Interacting with marketing team, product management & business development team to identify opportunities for continuous enhancement
• Responsible for identifying Deviations & Incidents, identifying Corrective Action through RCA
• Responsible for conducting Internal Audit & verifying the compliance report
• Hands on experience in ISO & CDSCO Audits
• Responsible for IPQA & Batch Release
• Handling On-the Job Training to the newly joined employees.

Grade: 8.4

• Capstone Projects: Successfully completed a study on understanding the best practices of Talent Acquisition and its impact on employee retention & career development from Qollab.

Grade: 8.9

• Minor in: Chemistry & Botany