Summary
Overview
Work History
Education
Skills
Accomplishments
Passions
Languages
References
Timeline
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RINALDA MASCARENHAS

Bangalore

Summary

Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

Overview

5
5
years of professional experience

Work History

Operations Coordianator Lead

READY TO START
Bangalore
01.2019 - 01.2024
  • Coordinate with clients pre and post sales
  • Build strategies to increase sales
  • Team and product analysis
  • Develop and promote high intensity innovative programme coordination between customers and OEM centres
  • Determine department needs
  • Lead and coordinate between the banks, customer and company
  • Serve as staff liaison for the company and other member of the advisory board committees, as assigned
  • Work closely and collaboratively to coordinate proper scheduling of special events
  • Regularly attend board meetings to stay abreast of customer interests, and cultivate customer and OEM manufacturer relationships that favor programming and sales ideas.
  • Managed communications between departments to ensure efficient operations.
  • Worked on customer retention
  • Generated reports detailing performance metrics and progress against goals.
  • Conducted training sessions for new employees on operational procedures.
  • Organized meetings, conferences, and other events related to operations.
  • Sourced vendors for cost-effective materials needed for production.
  • Monitored inventory levels to ensure adequate stock availability.
  • Coordinated daily operations activities and assigned tasks to staff members.
  • Evaluated and improved existing operational systems and procedures.
  • Developed strategies for streamlining workflow processes.
  • Maintained accurate records of all operational activities.
  • Ensured compliance with organizational policies, regulations, and standards.

Education

B.A. Psychology and Journalism -

Indian Academy Group of Institutions
01.2021

Skills

  • MS Office
  • G-Suite
  • Productivity Software
  • Zoom
  • Slack
  • Trello
  • Time Management
  • Strong Interpersonal Skills
  • Extreme Problem Solver
  • Leadership and mentor programme
  • Conflict Mediation
  • Risk Management
  • Logistics Coordination
  • Corporate recruiting
  • Scheduling Management
  • Forecasting
  • Training Management
  • Process Implementation
  • Compliance Management
  • Customer Relations
  • Scheduling Coordination
  • Budgeting and cost control strategies
  • Marketing
  • Customer Retention

Accomplishments

  • Recorded a vocal for the Olympics opening in China - 2008
  • Mentored a Govt.school for an education programme conducted by UNICEF
  • Bagged the top best student in Psychology for 3 consecutive years.

Passions

  • Reading
  • Current Affairs
  • Debates
  • Photography

Languages

  • English, Native
  • Kannada, Advanced
  • Tamil, Advanced
  • Hindi, Proficient

References

References available upon request.

Timeline

Operations Coordianator Lead

READY TO START
01.2019 - 01.2024

B.A. Psychology and Journalism -

Indian Academy Group of Institutions
RINALDA MASCARENHAS