Parth Bhandari

• Bridge between External/Internal Engineering, Sales and Management Stakeholders.
• Lead initiatives like - NPS, Feedback Surveys, Product Value proposition, Office Hours, Seminars to help the product scale and improve.
• Manage complete partner onboarding and success lifecycle. It includes initial pitch to it's success for our partners
• Improved metrics like Integration Success Rate and CSAT by 30%
• Lead support portal on Freshdesk - Globally - for Truecaller SDK.
• I have worked across RoW regions like : Egypt, Nairobi, Singapore, Kenya, Malaysia, Indonesia.
• I have incubated major accounts like Swiggy, Flipkart, Zomato, Zee5, Myntra, Amazon and many more at similar scale for our product.
• Lead strategy for major product release and migration
• Lead product enhancement and product operations for our Number Verification product.
• Lead churn and retention strategies.
• Manage feedback pipeline to gather relevant feedback and turn them into PRD's
• Lead many strategies to improve developer experience.

• Assisted with technical queries via product support channel.
• 1 on 1 technical assistance for partners coming on board via DNS.
• Analysis of frequent queries received from strategic accounts
• Responsible for support and enhancement of Truecaller SDK in Android Platform

1. Worked under Head of ICE department, HPCL for developing attendance app workflows.

2. Developed an android application with the following features :

• Register the attendance of employees as late/present with the date and time of arrival only when the device is placed at the registered location in their office.
• If on leave the employee can mark the attendance as leave from anywhere.
• Admin can access the attendance , can register a new employee and edit the stored record.
• Delivered the project with utmost professionalism and a well documented report.

• Developed a student information portal.
• Worked on advance business application programming and cluster setups