Summary
Overview
Work History
Education
Skills
Certification
Training and Mentoring
Projects
Timeline
Hi, I’m

RINKI R. NAG

Data Scientist
Mumbai
RINKI R. NAG

Summary

Dedicated Data Scientist with a strong background in machine learning, deep learning, and NLP. Proven track record of driving efficiency, increasing sales, and improving customer satisfaction in various domains. Certified Azure Data Scientist and Machine Learning Engineer.

Overview

6
years of professional experience
4
years of post-secondary education
3
Certifications

Work History

Sears Holdings India

Senior Data Scientist
11.2021 - Current

Job overview

  • Spearheaded initiatives to increase First Time Complete rate and reduce technician visits, resulting in a 10% sales increase and enhanced customer engagement
  • Deployed API of AWS which predicts repair and maintenance cost of customer, which is part of Sears Home Services mobile application used by almost 5 million customers
  • Utilized NLP techniques and the Bert model to map service descriptions to job codes, improving customer NPS scores and service efficiency
  • Automated daily scorecards, parts ranking, and data extraction from invoices, saving 10 hours of daily human work
  • Experimented with chatbots using OpenAI ChatGPT LLM to enhance the efficiency of sales officials
  • Domains: Home services, Retail, CPG

AIML-ADM Fractal

Data Scientist
07.2018 - 11.2021

Job overview

  • Developed a recommendation engine using deep learning models for the Asset Management industry, boosting sales and distributor management which increased about 20-25% of their mutual funds sales and increased customer conversion by 3 times
  • Created an Auto Time Series module, saving 48+ working hours and enhancing time series data analysis
  • Built ad-targeting modules for 60+ segments, serving 1 million customers and increased customer engagement by 4 times
  • Domains: Finance, Banking, mutual funds, Telecom

IIT Bombay

Research Assistant FOSSEE
10.2017 - 07.2018

Job overview

  • Contributed as a Software Developer on an open-source simulation cloud software project
  • Ported core functionalities of Xcos to a browser-only version using JavaScript, Python, HTML, CSS, and Scilab.

Education

Maharashtra University of Mumbai

B.E from Electronics and Telecommunication engineering
07.2013 - 05.2017

University Overview

. Volunteered as Technical Head for ACM-MHSS for three years was responsible for conducting technical events, hackathons, and overall technical development of branch.

Skills

Machine Learning, Deep Learning, NLPundefined

Certification

Azure DP900

Training and Mentoring

I have trained and mentored about 200+ students .

Have also delivered workshop for WIDS datathon organized by WIDS Mumbai in 2021 for 100+ students .

Projects

     

Real   Estate price prediction model with NLP and FastAPI : End-to-end ML framework deployed on   Heroku api made using Fastapi

NLP   and Deep Learning For Fake News Classification in Python : Using deep learning algorithm like RNN   , LSTM to detect fake news

Time   Series Classification Project for Elevator Failure Prediction : Time series data classification   performed on IOT data, where data is time dependent

Locality   Sensitive Hashing Python Code for Look-Alike Modelling : Finding similar customers using LSH model

Product   Recommender : Built   product recommender which recommends common product to the selected product   by consumer .Have implemented recommendation engine with different techniques   and each has various pros and cons

Semantic   Search for Sears website: Leveraged   the old key based search to semantic search based approach using LLM and Bert   .

Timeline

Senior Data Scientist

Sears Holdings India
11.2021 - Current

Azure DataScientist

08-2020

Azure DP900

07-2020

Deep Learning Nanodegree

01-2019

Data Scientist

AIML-ADM Fractal
07.2018 - 11.2021

Research Assistant FOSSEE

IIT Bombay
10.2017 - 07.2018

Maharashtra University of Mumbai

B.E from Electronics and Telecommunication engineering
07.2013 - 05.2017
RINKI R. NAGData Scientist