Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rinku Rathod

Ahmedabad

Summary

* Expert Attorney accomplished in building and winning cases. Talented in understanding intricacies behind laws and crafting persuasive oral arguments and written positions. Dedicated to meeting clients' needs with best-in-class legal representation.

* Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

* Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

* Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

*Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

* Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role.

* Can quickly memorize product details and build customer relationships.

Overview

16
16
years of professional experience

Work History

Senior Visa Counsello

AECC Global India Pvt Ltd
Ahmedabad
06.2023 - Current
  • Assessed and evaluated visa applications to ensure all requirements are met.
  • Provided advice and guidance to applicants on the process of obtaining a visa.
  • Conducted research into immigration law, policies, and regulations.
  • Collaborated with other departments to resolve any issues related to visa processing.
  • Advised clients on the best course of action in applying for visas or extensions of stay.
  • Developed strategies for improving the efficiency of the visa application process.
  • Responded promptly to inquiries from applicants about their visa status.
  • Monitored changes in international travel rules, regulations, and laws.
  • Created an efficient filing system for tracking the progress of each applicant's case.
  • Advised clients regarding legal matters, business transactions and claim liability.

Senior International Education Adviso

Winny Immigration
Ahmedabad
02.2021 - 06.2023

Canada Visa Counsellor

Storm Overseas
Ahmedabad
10.2019 - 12.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Delivered products to customer locations on time.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Visa Counsellor

GEC International Study Centre
Ahmedabad
04.2018 - 09.2019

Manager of Business Development and Sales

Ceremony Banquet Hall
Mumbai
06.2012 - 03.2018
  • Developed and implemented effective strategies to expand customer base and increase sales.
  • Created and maintained relationships with key clients, partners, vendors, and industry professionals.
  • Organized business development initiatives such as trade shows, conferences, seminars, workshops and other events.
  • Conducted market research to analyze competitor trends in order to gain a competitive advantage.
  • Negotiated contracts with customers to ensure best terms of agreement.
  • Identified areas for improvement in operational processes and developed solutions to enhance efficiency.
  • Established pricing policies that maximized profits while maintaining customer satisfaction levels.
  • Supervised sales teams by providing guidance on how to effectively close deals.
  • Maintained contact with existing customers through phone calls, emails, and visits to build strong relationships.
  • Monitored market trends, customer feedback, and competitor activities to identify opportunities for growth.
  • Developed marketing plans that included budgeting, forecasting, target markets selection and product positioning.
  • Analyzed financial data including budgets and forecasts in order to assess current performance against strategic objectives.
  • Researched prospective customers using online databases or other means of gathering information about their businesses.
  • Tracked monthly sales to generate reports for business development planning.
  • Maintained professional network of potential clients and business opportunities.
  • Developed and implemented new sales strategies to update product lines.
  • Built partnerships and strategic alliances to extend organization's brand and increase avenues of support.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Conducted market research and reported on competitors.

LIC Agent

LIC
Mumbai
03.2008 - 12.2010

Education

Bachelor of Commerce - Commerce

S.K. Somaiya College
Mumbai

Skills

  • Interviewing techniques
  • Strong analytical skills
  • Client Representation and Advisement
  • Establishing Effective Relationships
  • Creative and Critical Thinking
  • Organizational Skills
  • Collaboration and Teamwork
  • Problem-Solving
  • Team Collaboration
  • Teamwork and Collaboration
  • Decision-Making
  • Time Management
  • Problem-solving abilities
  • Relationship Building

Languages

English
First Language
Gujarati
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Timeline

Senior Visa Counsello

AECC Global India Pvt Ltd
06.2023 - Current

Senior International Education Adviso

Winny Immigration
02.2021 - 06.2023

Canada Visa Counsellor

Storm Overseas
10.2019 - 12.2020

Visa Counsellor

GEC International Study Centre
04.2018 - 09.2019

Manager of Business Development and Sales

Ceremony Banquet Hall
06.2012 - 03.2018

LIC Agent

LIC
03.2008 - 12.2010

Bachelor of Commerce - Commerce

S.K. Somaiya College

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Rinku Rathod