Rinku Vaghela
IT Manager
AHMEDABAD,GUJARAT
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
IT Senior Manager
Groupbayport
AHMEDABAD, GUJARAT
07.2021 - Current
- Guided organizational technology strategy and roadmaps.
- Set objectives and strategies for IT department Managing IT staff and developing department goals
- Oversaw IT department operations and training.
- Wrote policy, procedure and manuals governing internal IT use.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits Design and customize technological systems and platforms to improve user experience
- Plan & implementation of new systems and provide guidance to IT professionals and other staff within organization
- Approve purchases of technological equipment and software and establish partnerships with IT providers
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Senior System Administrator
Cimpress
AHMEDABAD, GUJARAT
09.2016 - 07.2021
- Provided second-level support for all server class systems.
- Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
- Manage and administration of Azure (Office365,Intune,Azure AD)
- Worked with users to determine areas of technology in need of improved usability.
- Configured hardware, devices and software to set up work stations for employees.
- Global I.T Project Management and Execution.
- Server monitoring and Server administration (AD,DNS,File).
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Evaluated latest technology innovations and adopted cost-effective, useful solutions.
- Made recommendations regarding information technology infrastructure overhauls.
IT Officer
Dishman Pharmaceuticals and chemicals LTD
AHMEDABAD, GUJARAT
01.2015 - 09.2016
- Executed troubleshooting and server support, including in-person and remote situations.
- Maintained service schedule for software and hardware.
- Monitored ongoing technical compliance with applicable laws and regulations.
- Performed scheduled service work, including installations, testing and repairs.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Managed and monitored all installed systems for highest level of availability.
- Chrome Leon software administration & User management.
- QC & ADL Software validation.
IT Officer
astra lifecare (India) Pvt.Ltd
AHMEDABAD, GUJARAT
01.2011 - 02.2013
- Wrote policy, procedure and manuals governing internal IT use.
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Implement of IT Infrastructure and Maintain of Domain, File Server & Backup Server.
- Analysis architecture design, scoping, implementation, testing and deployment needs to define project requirements.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Guided organizational technology strategy and roadmaps
Education
Bachelor of Computer Applications - Computer And Information Sciences
Jaipur National University
Jaipur, RJ 01.2016 - 01.2018
12th - Commerce
SHREE MAHIREVA ADARSHA VIDYALAYA
Vadodara, GJ 01.2009 - 12.2009
10th -
SHREE MAHIREVA ADARSHA VIDYALAYA
Vadodara, GJ 01.2006 - 12.2006
Skills
IAM
Azure AD
Office365
Intune
Jamf & mosyle (MAC MDM)
Jira ITSM, Confluence,
AZURE
Google Workspace
ITAM
Timeline
IT Senior Manager
Groupbayport
07.2021 - Current
Senior System Administrator
Cimpress
09.2016 - 07.2021
Bachelor of Computer Applications - Computer And Information Sciences
Jaipur National University
01.2016 - 01.2018
IT Officer
Dishman Pharmaceuticals and chemicals LTD
01.2015 - 09.2016
IT Officer
astra lifecare (India) Pvt.Ltd
01.2011 - 02.2013
12th - Commerce
SHREE MAHIREVA ADARSHA VIDYALAYA
01.2009 - 12.2009
10th -
SHREE MAHIREVA ADARSHA VIDYALAYA
01.2006 - 12.2006
Accomplishments
- Secure Identity by introducing Azure AD for IAM
- Migrated Office365 from Google Wrokspace
- Lansweeper implement for centrally inventory management and ITAM
- Supervised team of 06 staff members and manage 05 location.
- Azure Intune Implement for MDM