Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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RISHAB BHATNAGAR

RISHAB BHATNAGAR

International MBA Student, IE Business School Madrid
Madrid

Summary

An impact driven Business Analytics Consultant with 4 years of experience in business strategy, stakeholder management & data analytics in the automotive insurance sector. Effective at understanding complex client problems and turning it into actionable project plans. A problem solver with strong numerical and analytical skills.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Regional Manager - Analytics & Operations

ICICI LOMBARD GIC LIMITED
Gurugram
07.2020 - 08.2022

ICICI Lombard GIC Ltd Is the leading private sector general insurance company in India. The analytics & operations department guides automotive dealerships in improving profitability & productivity across multiple business lines

  • Led a 6-member team and coordinated a portfolio of 50+ clients, boosted customer retentions by ~10% at 2-Wheeler dealerships by identifying key opportunities in the insurance sector
  • Reviewed current analytics implementations and provided recommendations for realignment to customer KPIs, accelerating growth in online motor insurance renewals from 24% to 60% in 14 months
  • Forecasted growth trajectory by analyzing customer database, recommended marketing strategies and optimized CRM operations to help dealerships maximize Conversion%
  • Coordinated with clients and internal stakeholders to determine program scale, requirements and budgets, successfully negotiated an increase of 20-25% in budget on marketing campaigns, yielding up to 40X ROI.

Associate

ICICI Lombard GIC Ltd
Gurugram
11.2019 - 07.2020
  • Decreased inefficiencies and documented processes for new launches, reducing CRM launch ageing from 27 to 12 days
  • Collaborated with cross-functional teams to ensure smooth knowledge transfer of CRM software product to new management, organized a 4-day firm wide session to share best practices with over 2000 Account Managers
  • Spearheaded analytics implementation on websites and applications, leading to on-boarding of 20+ Hyundai clients in India

Associate Consultant

Autoninja Pvt Ltd
Gurugram
07.2018 - 10.2019

B2B start-up driving profitability at auto dealers using technology & data driven consulting. Acquired by ICICI Lombard in Oct-2019.

  • Designed dashboards to track KPIs of clients in order to expand client business
  • Developed pilot dashboards by defining minimum viable product specifications; currently used across 300+ clients
  • Recommended the nature & scope of future product lines by reviewing requirements & client feedbacks.

Education

International MBA - Business Administration

IE Business School
Madrid, Spain
09.2022 - 07.2023

B.E - Mechanical Engineering

Thapar University
Patiala, India
07.2014 - 05.2018

Skills

    MS Office Suite

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Accomplishments

  • Awarded a top 10% performance rating consistently at Autoninja Pvt Ltd; Ratings are done quarterly on 11comprehensive parameters such as analytical skills, task management, communication, motivation
  • Project Award - Quadcopter Robo Next 2015, IIT Bombay
  • Player of the tournament in inter and intra-college football tournaments at Thapar University.

Timeline

International MBA - Business Administration

IE Business School
09.2022 - 07.2023

Regional Manager - Analytics & Operations

ICICI LOMBARD GIC LIMITED
07.2020 - 08.2022

Associate

ICICI Lombard GIC Ltd
11.2019 - 07.2020

Associate Consultant

Autoninja Pvt Ltd
07.2018 - 10.2019

B.E - Mechanical Engineering

Thapar University
07.2014 - 05.2018
RISHAB BHATNAGARInternational MBA Student, IE Business School Madrid