Rishabh Dubey
Gorakhpur
Summary
Dynamic Deputy Manager at ICICI BANK LTD with a proven track record in operational management and compliance monitoring. Expert in staff training and leadership development, fostering team collaboration to enhance service quality. Successfully facilitated interdepartmental communication, driving improvements in customer satisfaction and achieving sales targets through strategic initiatives.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Deputy Manager
ICICI BANK LTD
Gorakhpur
2024.09 - Current
- Managed daily operations and customer transactions efficiently.
- Assisted in training new staff on banking procedures.
- Facilitated communication between departments for service improvement.
- Maintained compliance with banking regulations and policies.
- Provided guidance and support to team members to help them achieve goals.
Education
POST GRADUATE DIPLOMA IN BANKING - Banking And Finance
Manipal Academy of BFSI
Bangalore 2023.06 - 2024.08
Bachelor of Arts - Sanskrit And Classical Indian Languages, English
Kameshwar Singh Darbhanga Sanskrit Vishwavidyalaya
Darbhanga 2020.01 - 2023.01
Skills
- Banking regulations
- Staff training
- Operational management
- Compliance monitoring
- Leadership development
- Sales and marketing
- Expertise in sales
- Sales strategics
- Team leadership
- Team collaboration
Certification
- NISM CERTIFIED
- IRDA CERTIFIED
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Deputy Manager
ICICI BANK LTD
2024.09 - Current
POST GRADUATE DIPLOMA IN BANKING - Banking And Finance
Manipal Academy of BFSI
2023.06 - 2024.08
Bachelor of Arts - Sanskrit And Classical Indian Languages, English
Kameshwar Singh Darbhanga Sanskrit Vishwavidyalaya
2020.01 - 2023.01