Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Rishabh Dwivedi

Software Engineer
Pune

Summary

Dynamic Operation Executive with expertise in Azure Databricks and Spark, adept at developing scalable data pipelines and optimizing ETL workflows. Proven track record at Startek in enhancing data accuracy and compliance, while demonstrating strong analytical skills and effective collaboration with stakeholders. Committed to delivering impactful data solutions and driving operational excellence. Ambitious Executive successful at setting policies, improving performance, and updating processes. Looking to apply knowledge and expertise to contribute to business sustainability and growth. Pursuing challenging new position at a growing organization. Successful Executive with demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

4
4
years of professional experience

Work History

Operation Executive

Startek
Noida
02.2024 - 11.2024
  • Trust & Safety project focused on analyzing seller protection claims and monitoring fraudulent, duplicate, and policy-violating incidents. Large-scale datasets were processed using Azure Data bricks and Spark to support compliance, reporting, and risk decision-making.
  • Developed and maintained scalable data pipelines using Azure Data bricks and PY Spark
  • Processed high-volume transactional and behavioral data to identify duplicate, invalid, and suspicious records
  • Applied data cleansing, filtering, and transformation logic using Spark SQL and Data Frames
  • Created and optimized Data bricks notebooks for daily batch processing and ad-hoc analysis
  • Implemented Delta Lake tables for reliable data storage and efficient querying
  • Performed data validation and reconciliation to ensure accuracy and completeness
  • Optimized Spark jobs using partitioning, caching, and efficient joins
  • Generated analytical datasets and reports for Trust & Safety stakeholders
  • Analyzed seller protection claims to approve or reject claims based on platform policies
  • Validated incident details such as delivery issues, returns, damage, and fraud cases
  • Performed duplicate incident checks to prevent multiple claims for the same event
  • Investigated disputes by cross-verifying order IDs, shipment details, timestamps, and seller history
  • Ensured accurate protection payouts by validating claim amount, incident type, and policy coverage
  • Generated audit-ready datasets for compliance and internal review teams
  • Provided production support, job monitoring, and root cause analysis
  • Supported deployment and environment management across DEV and PROD

Software Engineer

3AG Network Solutions Pvt. Ltd
Bengaluru
07.2022 - 01.2024
  • Telecom data modernization project focused on integrating data from multiple heterogeneous source systems into Oracle Operational Data Store (ODS). The project modernized legacy ETL processes using Data bricks and Spark-based ETL/ELT pipelines to support enterprise reporting.
  • Designed and developed scalable data pipelines using Azure Data bricks and Apache Spark
  • Implemented ETL/ELT workflows using PY Spark to cleanse and transform data
  • Ingested data from flat files and file systems using Spark Data Frames
  • Optimized Spark jobs using partitioning, caching, and performance tuning
  • Developed and maintained Data bricks notebooks for data transformation and validation
  • Collaborated with business and QA teams during UAT cycles
  • Managed code migration across DEV, QA, and PROD environments
  • Conducted root cause analysis to resolve data quality and performance issues
  • Provided production support and knowledge transfer

Software Engineer

3AG Network Solutions Pvt. Ltd
Bengaluru
09.2020 - 07.2022
  • ODS implementation project designed to extract data from multiple source systems and load it into Oracle ODS using ODI-based ETL/ELT processes for reporting and analytics.
  • Developed ODI mappings, procedures, packages, and scenarios
  • Converted PL/SQL logic into ODI artifacts
  • Extracted and loaded data into Oracle ODS tables
  • Established and supported ODI environments (DEV/UAT/PROD)
  • Managed code migration from development to production
  • Conducted performance tuning, code reviews, and deployments
  • Participated in UAT cycles and client stakeholder meetings
  • Provided production support and knowledge transitions

Education

Master of Computer Applications -

RSMT
Varanasi, India
04.2001 -

Bachelor of Computer Applications -

RSMT
Varanasi, India
04.2001 -

Skills

Python

Timeline

Operation Executive

Startek
02.2024 - 11.2024

Software Engineer

3AG Network Solutions Pvt. Ltd
07.2022 - 01.2024

Software Engineer

3AG Network Solutions Pvt. Ltd
09.2020 - 07.2022

Master of Computer Applications -

RSMT
04.2001 -

Bachelor of Computer Applications -

RSMT
04.2001 -
Rishabh DwivediSoftware Engineer