Rishabh Khare
Associate Analyst | Salesforce QA
Summary
Focused Quality Analyst experienced in developing and executing manual and automated test cases Highly proficient in testing tools, systems and software.
Delivering quality with quantity with the capability to adapt over both functional and Automation testing and showcase it over a multiple projects within Deloitte USI. Collaborating across multi-functioning teams and working closely with client facing team, questioning and logging observation to the needs of requirements and how the changes affects the Application and it's development as well testing methodologies.
Overview
4
4
years of professional experience
14
14
Certifications
Work History
Associate Analyst
Deloitte Consulting
2 2023 - Current
- Collaborated with cross-functional teams to gather relevant data, enhancing the quality of analysis and reporting.
- Demonstrated strong problem-solving abilities while troubleshooting issues related to data integrity or system inconsistencies.
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Improved software quality by executing thorough test plans and identifying defects before release.
Contact Center Associate
Webhelp
2022.05 - 2023.01
- Exceeded customer expectations by going above and beyond in providing exceptional service, leading to recognition from both supervisors and peers.
- Utilized CRM software proficiently for accurate documentation of customer interactions and follow-up actions.
- Streamlined processes within the team, leading to increased efficiency in daily operations.
ERP Tester
VG SOFTWARE SOLUTIONS PRIVATE LIMITED
2021.05 - 2021.07
- Worked as Junior ERP tester under the testing team using different Testing Methodologies
- -Manual Testing -UI Testing -JIRA -API postman
Campus Ambassador
Collegedunia
2021.02 - 2021.04
- Help Collegedunia to get more leads and able to gather good amount of feedback as well as students to join the program.
Campus Ambassador
Internshala
2021.02 - 2021.04
- I have worked as an Campus Ambassador for Internshala and performed well with generating good number of leads
Content Writer and Social Media Marketing
AKVE Foundation
2021.01 - 2021.02
- I have worked as an Intern in AKVE(Abdul Kalalm Vision Education) and the role assigned was Content Writer and Social Media Marketer
Education
Bachelor's degree, Bachelor's of Computer Application -
Amity University
Noida, India 2019.01 - 2022.04
XII, PCM - Science Education
BAL NIKETAN GANDHI SEVA SADAN
2017.03 - 2018.05
X -
BAL NIKETAN GANDHI SEVA SADAN
2015.03 - 2016.05
Skills
Data Analyst / Salesforce business Analyst
Certification
Introduction to Cybersecurity - Cisco
Accomplishments
- Participate in coding challenges, Gaming competition and win them.
- Have reached to state level championship in swimming and badminton.
- Successfully created web designs and created UI content for NGO'
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Contact Center Associate
Webhelp
2022.05 - 2023.01
ERP Tester
VG SOFTWARE SOLUTIONS PRIVATE LIMITED
2021.05 - 2021.07
Campus Ambassador
Collegedunia
2021.02 - 2021.04
Campus Ambassador
Internshala
2021.02 - 2021.04
Content Writer and Social Media Marketing
AKVE Foundation
2021.01 - 2021.02
Bachelor's degree, Bachelor's of Computer Application -
Amity University
2019.01 - 2022.04
XII, PCM - Science Education
BAL NIKETAN GANDHI SEVA SADAN
2017.03 - 2018.05
X -
BAL NIKETAN GANDHI SEVA SADAN
2015.03 - 2016.05
Associate Analyst
Deloitte Consulting
2 2023 - Current
Introduction to Cybersecurity - Cisco
Introduction to Programming Using Java - Udemy
Blogging and Content Writing - My Captain
Core Java - Internshala
DATA ANALYTICS - Coursera
Software development life cycle - Udemy
Business Analyst: Software Testing process & Techniques - Udemy
Cyber Clutch Valorant - SILVER OAK UNIVERSITY
JIRA & Confluence - Udemy
Appium- Mobile Testing - Udemy
Salesforce Certified Administrator (SCA) - Salesforce
Aadrai Jungle Trek Certificate - Treks and Trails India
Salesforce Certified AI Associate - Salesforce
Salesforce Certified Business Analyst - Salesforce
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