Rishabh Shrivastava
Noida
Summary
Dynamic leader with a proven track record at Mode Craft Conferences and Events, excelling in sales strategy and contract negotiation. Successfully revitalized operations and enhanced customer experience, achieving significant growth through effective vendor management and market analysis. Renowned for building strong client relationships and driving team success in competitive environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CEO
Mode Craft Conferences and Events Private Limited
Noida
03.2022 - Current
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Developed strategies for improving customer service standards throughout the company.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Head - MICE Outbound
Hopestone Events Private Limited
New Delhi
10.2019 - 01.2022
- Planning and Executing International Travel Operations.
- Crafting the itinerary as per the client's needs.
- Contracting with Vendors
- Negotiations with our vendors for making cost-effective.
- Handling On-Ground Operations.
Assistant Manager of Sales
DeeCatalyst
New Delhi
07.2017 - 09.2019
- Supported sales team members to drive growth and development.
- Generating business and getting new clients on board.
- Making cold calls to establish interpersonal relationships with clients.
- Meetings with older clients for the business.
- Feedback with clients for further improvement.
Consultant
Orbit Leisure and Corporate Travel
Mumbai
12.2015 - 04.2017
- Making cold calls.
- Calling clients for meetings.
- Achieving the target for making the maximum number of meetings.
- Achieved the target for getting the maximum number of new clients for business travel.
- Handled projects like China Plas and K Show exhibition.
- Awarded for Best Performer of the Month for six months.
Education
MBA - International Business
Indian Institute of Travel And Tourism Management
Gwalior M.P.03-2016
Skills
- Sales strategy
- Contract negotiation
- Operations management
- Customer experience
- Vendor management
- Market analysis
Affiliations
- Classical Music like Playing Tabla
- Frequent Traveler
- Backpacking
Accomplishments
- Awarded for achievement of Sales Target
- Awarded for getting maximum new clients
Certification
- Certificate in Customer Relationship Management
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Beginner
A1
References
References available upon request.
Timeline
CEO
Mode Craft Conferences and Events Private Limited
03.2022 - Current
Head - MICE Outbound
Hopestone Events Private Limited
10.2019 - 01.2022
Assistant Manager of Sales
DeeCatalyst
07.2017 - 09.2019
Consultant
Orbit Leisure and Corporate Travel
12.2015 - 04.2017
MBA - International Business
Indian Institute of Travel And Tourism Management
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