Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
References
Timeline
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Rishabh Shrivastava

Rishabh Shrivastava

Noida

Summary

Dynamic leader with a proven track record at Mode Craft Conferences and Events, excelling in sales strategy and contract negotiation. Successfully revitalized operations and enhanced customer experience, achieving significant growth through effective vendor management and market analysis. Renowned for building strong client relationships and driving team success in competitive environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CEO

Mode Craft Conferences and Events Private Limited
Noida
03.2022 - Current
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
  • Developed strategies for improving customer service standards throughout the company.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Head - MICE Outbound

Hopestone Events Private Limited
New Delhi
10.2019 - 01.2022
  • Planning and Executing International Travel Operations.
  • Crafting the itinerary as per the client's needs.
  • Contracting with Vendors
  • Negotiations with our vendors for making cost-effective.
  • Handling On-Ground Operations.

Assistant Manager of Sales

DeeCatalyst
New Delhi
07.2017 - 09.2019
  • Supported sales team members to drive growth and development.
  • Generating business and getting new clients on board.
  • Making cold calls to establish interpersonal relationships with clients.
  • Meetings with older clients for the business.
  • Feedback with clients for further improvement.

Consultant

Orbit Leisure and Corporate Travel
Mumbai
12.2015 - 04.2017
  • Making cold calls.
  • Calling clients for meetings.
  • Achieving the target for making the maximum number of meetings.
  • Achieved the target for getting the maximum number of new clients for business travel.
  • Handled projects like China Plas and K Show exhibition.
  • Awarded for Best Performer of the Month for six months.

Education

MBA - International Business

Indian Institute of Travel And Tourism Management
Gwalior M.P.
03-2016

Skills

  • Sales strategy
  • Contract negotiation
  • Operations management
  • Customer experience
  • Vendor management
  • Market analysis

Affiliations

  • Classical Music like Playing Tabla
  • Frequent Traveler
  • Backpacking

Accomplishments

  • Awarded for achievement of Sales Target
  • Awarded for getting maximum new clients

Certification

  • Certificate in Customer Relationship Management

Languages

Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Beginner
A1

References

References available upon request.

Timeline

CEO

Mode Craft Conferences and Events Private Limited
03.2022 - Current

Head - MICE Outbound

Hopestone Events Private Limited
10.2019 - 01.2022

Assistant Manager of Sales

DeeCatalyst
07.2017 - 09.2019

Consultant

Orbit Leisure and Corporate Travel
12.2015 - 04.2017

MBA - International Business

Indian Institute of Travel And Tourism Management
Rishabh Shrivastava