Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Awards
Projects
Disclaimer
Timeline
Generic
Rishabh Singh

Rishabh Singh

Banker
Firozabad

Summary

Highly enthusiastic, detail-oriented candidate successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Branch Manager

HDFC Bank Ltd
07.2022 - Current


  • Developed strategic plans to enhance the HDFC's market penetration in Mortgage products i.e. Home loan, LAP, Plot loan, Construction/extension loan etc.
  • Responsible for branch fixing & disbursements.
  • Making sure completion of credit, legal, technical documents or its verification before & post disbursement.
  • Established project masters, assessing & unlocking new properties for funding.
  • Monitor delinquency,NPA, prepayment of loans to budgeted levels of products.
  • insertions(documents received post disbursement)
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients,developers,C.A's, property agents securing long-term partnerships and driving revenue growth.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Complied with regulatory guidelines and requirements, liaison with auditors & ensure no audit queries.
  • Responsible for onboarding new DSA/BSA or other sourcing agents.

Relationship Manager

ICICI Bank limited
12.2020 - Current
  • Patrtner with customers through their life-cycle and offer suitable products and services based on their financial needs
  • Nurture the current customer relationships while maintaining the quality of mapped portfolio
  • Develop the customer base by onboarding new customers
  • Offer 360-degree banking to the individual, professional, business ecosystem
  • Collaborate with product specialist, subject matter experts, credit, service teams to ensure structured and customized solutions as per the requirement of customers
  • Analyse customer needs, current market trends and forecasting to offer and unique technology driven solutions
  • Managing the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

Internship

Oravel stays pvt. ltd ( OYO Rooms)
06.2019 - 08.2019
  • Make calls to prospects
  • Presenting the proposal to builders, landlords and brokers for their available vacant properties
  • Assisting business development team for site visit of various real estate projects
  • Analysing the need of OYO and find suitable properties for final signing
  • Supporting business development team through active lead nurturing and develop broker network channel of OYO
  • Find best properties across India matching the pre-determined standards.

Education

MBA - Marketing & Operation Management

Institute Of Technology & Science (AKTU, Lucknow)
Ghaziabad, India
04.2001 -

Bachelor of Commerce -

S.S. Jain Subodh P.G. College. (Raj. University)
Jaipur, India
04.2001 -

Intermediate - Commerce

Indira Memorial Sr. Sec. School (CBSE)
Sirsaganj, Firozabad
04.2001 -

Highschool -

Indira Memorial Sr. Sec. School (CBSE)
Sirsaganj, Firozabad
04.2001 -

Skills

    Business development expertise

    Customer Relationships

    Decision-Making

    Team Supervision

    Operations Management

    Client Relationship Management

    Banking

    Financial Services

Certification

NISM- Series-V-A: Mutual fund distributor Examination

Personal Information

Marital Status: Single

Languages

English
Hindi

Awards

  • 2021-09-01, Certificate of excellence in General Insurance Business, Pradeep Malhotra (head eRM channel ICICI Bank)
  • 2021-01-01, Certificate of excellence for an outstanding performance in Star Certification Program Level -1, Pradeep Malhotra (Head eRM channel)
  • 2021-08-01, Certificate of excellence for an outstanding performance in Personal Loan Business, Puneet Rangan ( Center head, ICICI Bank)
  • 2021-11-01, Certificate of excellence in Mutual fund business, Puneet Rangan (Center head,ICICI Bank)
  • 2015-01-01, Awarded for academic excellence in Intermediate, Indira memorial senior secondary school

Projects

Live project, Ravi foods pvt. ltd. (Dukes biscuits), Sales promotion of newly launched butter waffey., Merchandise of stores., Distribution handling., Facilitate brand awareness and increase numeric distribution in designated geographical area., Negotiate/ close deal after demo or sampling.

Disclaimer

I hereby confirm that all the details furnished above are authentic and accurate to the best of my belief.

Timeline

Branch Manager

HDFC Bank Ltd
07.2022 - Current

Relationship Manager

ICICI Bank limited
12.2020 - Current

Internship

Oravel stays pvt. ltd ( OYO Rooms)
06.2019 - 08.2019

MBA - Marketing & Operation Management

Institute Of Technology & Science (AKTU, Lucknow)
04.2001 -

Bachelor of Commerce -

S.S. Jain Subodh P.G. College. (Raj. University)
04.2001 -

Intermediate - Commerce

Indira Memorial Sr. Sec. School (CBSE)
04.2001 -

Highschool -

Indira Memorial Sr. Sec. School (CBSE)
04.2001 -
Rishabh SinghBanker