Rishav Kumar

• Led consultative pre-sales engagements across SAP (S/4HANA, Ariba, ECC), Salesforce, and other enterprise platforms to align digital adoption strategies with customer transformation goals.
• Partnered with global GTM teams to identify, frame, and deliver quantified value, accelerating time-to-value and driving renewals and expansion across key enterprise accounts.
• Translated complex business requirements into scalable, user-centric solutions focused on change management, process efficiency, and compliance.
• Delivered value realization frameworks and executive-readouts to showcase ROI, business impact, and strategic alignment with transformation initiatives.
• Played a critical role in competitive displacement and deal strategy, positioning Whatfix against legacy systems and DAP competitors (e.g., WalkMe, SAP Enable Now) to win high-stakes enterprise opportunities.
• Contributed to team growth by building reusable solution assets, mentoring new hires, and fostering cross-functional collaboration with product, customer success, and sales teams.

• RPA Implementation: Collaborated with clients such as EY, Mizuho, and Tech Mahindra to deploy automation solutions using UiPath and Blue Prism, driving operational efficiency and aligning automation roadmaps with business objectives.
• Leadership: Led cross-functional teams of RPA developers, business analysts, and SMEs through the entire automation lifecycle—from process discovery to bot deployment and optimization.
• Project Management: Successfully managed a large-scale RPA initiative for a global enterprise, overseeing a team of 10+ professionals and delivering high-impact automation use cases on time and within budget.

C#, Selenium, Automation & Manual Testing