Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
NATIONALITY
MARRITAL STATUS
Timeline
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Rishi Chauhan

Rishi Chauhan

MOHALI - SAS NAGAR / PUNJAB

Summary

Seasoned Home Loan Manager with deep understanding of mortgage products, loan processing, and regulatory compliance. Possess strong leadership skills, capable of managing teams to achieve set goals in a fast-paced environment. Demonstrated success in developing strategic plans for growth, reducing costs, and improving customer satisfaction rates. Have contributed significantly to business development efforts in previous roles by establishing and maintaining key client relationships. professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued. Skilled professional inspired and motivated to help customers build financial independence. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Home Loan Manager

Hdfc Sales Pvt Ltd
Chandigarh
06.2018 - Current
  • Reviewed and processed loan applications to determine eligibility.
  • Created detailed reports on loan status and provided updates to customers.
  • Researched and resolved customer inquiries related to loan terms, payments, and other issues.
  • Analyzed credit history, income statements, and tax returns to assess risk factors.
  • Collaborated with underwriters to ensure timely completion of the loan process.
  • Coordinated with appraisers, lenders, and title companies for smooth transaction processes.
  • Attended various meetings with external partners such as real estate agents or brokers.

Two Wheeler Loan

Hdfc Bank Ltd (Third Party Pay Role)
Chandigarh
08.2012 - 05.2017
  • Actively participated in departmental meetings to discuss issues surrounding customer service standards.
  • Managed daily workflow by assigning tasks among team members according to their skill sets.
  • Coordinated closely with third party vendors for document preparation services.
  • Reviewed client documentation and contracts for discrepancies and mistakes.

Education

Master of Arts - SOCOLOGY

IGNOU
DELHI
09-2024

Bachelor of Arts - Arts And Entertainment Management

KALINGA UNIVERSITY
CHHATTISGARH
06-2017

Arts And Entertainment Management

12TH PUNJAB SCHOOL EDUCATION BOARD
DELHI
05-2009

High School Diploma -

10TH Kendriya Vidhalaya
Adampur, Jalandhar
05-2007

Skills

  • Organizational abilities
  • Regulatory compliance understanding
  • Conflict resolution techniques
  • Team leadership abilities
  • Loan processing management
  • Business process reengineering
  • Project management experience
  • Vendor Relationship Management
  • Staff Training and Development
  • Performance metrics analysis
  • Strategy Development
  • Goal Setting
  • Relationship Building
  • Sales Support
  • Staff Recruitment and Hiring
  • Team Building Leadership
  • Willing to Learn
  • Active Listening

Accomplishments

  • WON 2 INTERNATIONAL AND 3 DOMESTIC TRIPS BY QUALIFYING CONTESTS
  • 10 AWARDS IN 6 YEARS
  • WON BEST DEBUT DEPUTY MANAGER AWARD

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2

NATIONALITY

  • INDIA

MARRITAL STATUS

  • MARRIED

Timeline

Home Loan Manager

Hdfc Sales Pvt Ltd
06.2018 - Current

Two Wheeler Loan

Hdfc Bank Ltd (Third Party Pay Role)
08.2012 - 05.2017

Master of Arts - SOCOLOGY

IGNOU

Bachelor of Arts - Arts And Entertainment Management

KALINGA UNIVERSITY

Arts And Entertainment Management

12TH PUNJAB SCHOOL EDUCATION BOARD

High School Diploma -

10TH Kendriya Vidhalaya

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Rishi Chauhan