RISHIKA M

New Retail Internet Banking Development:

• Directed the migration and overhaul of modules such as Credit Card, Fund Transfer, Bank Accounts, and Deposits. Coordinated cross-functional teams to ensure timely project completion.
• Maintained close relationships with vendors, partners, and other stakeholders to ensure alignment and smooth project execution.
• Collaborated with the marketing team to create effective campaigns driving customer engagement.
• Utilized JIRA for project tracking and Python along with other AI tools to create presentations

Credit Card:

• Worked in the migration and revamping process of credit card module, and successfully launched to the employees of ICICI Bank.
• Trained over 100,000 employees on the new Credit Card module.
• Targeting a 15% increase in page traffic and a 12% boost in monthly revenue.
• Following the integration of enhanced services, the new website aims to reduce the drop-off rate from 40% to 15%.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.

Systems Engineer (Nov 2019 - Jun 2021)

• Developed Android mobile and tablet application for Banking.
• Documented architected and implementation for internal and external consumptions.
• Closely collaborated with internal and external team members to keep track of the progress and identified roadblocks.
• Achieved 100% satisfaction from the Indian Bank client.

Assistant System Engineer (Nov 2017 - Oct 2019)

• Developed Android mobile application using Kotlin Language.
• Performed regression and system-level testing to verify software quality and function prior to release.