Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Rishika Reddy

Rishika Reddy

Hyderabad

Summary

Dynamic Custom Software Engineering Analyst at Accenture with expertise in SAP Ariba and MDG. Successfully led supplier onboarding, enhancing transaction growth, and resolved critical issues with a dedicated team. Proven ability in stakeholder collaboration and performance monitoring, driving operational efficiency and seamless B2B integration. Passionate about delivering impactful solutions.

Overview

4
4
years of professional experience

Work History

Custom Software Engineering Analyst

Accenture
05.2023 - Current
  • Led the end-to-end supplier onboarding process, integrating 10+ suppliers onto the Ariba Cloud solution, significantly contributing to the growth of annual transactions in the Warranty Transformation Program.
  • Coordinated system configuration, collaborated with multiple teams for setup completion prior to UAT, ensuring smooth implementation.
  • Worked directly with suppliers through training, testing, Go Live, and hypercare phases.
  • Collaborated with 5+ business stakeholders and technical teams to define specifications, test plans, and ensure seamless integration across ERP, Ariba, and Cloud Integration Gateway.

Packaged App Development Associate

Accenture
01.2022 - 04.2023
  • Led incident resolution for critical SAP MDG and Ariba issues, managing a 3-member team to ensure 100% resolution of critical operational issues.
  • Defined and implemented performance monitoring strategies, reducing ticket backlog by streamlining operational workflows and addressing knowledge gaps.
  • Collaborated with the SAP product team to contribute to feature prioritization and the product roadmap strategy for Ariba SCC solutions.
  • Supported clients in meeting SLAs by resolving P2P and MDG issues and maintaining system performance.
  • Prepared and maintained knowledge base documents for various issue resolutions, contributing to operational efficiency.
  • Provided deep-dive data analysis and monitoring reports for clients to optimize system performance.

Education

Bachelor of Technology - Information Technology

Bhojreddy Engineering College
Hyderabad
10-2021

Intermediate -

Sri Chaitanya College
Hyderabad
05-2017

Schooling -

Rosary Convent High School
Hyderabad
04-2015

Skills

  • SAP Ariba and MDG expertise
  • Incident management and resolution
  • Custom software development
  • Supplier onboarding and B2B integration
  • Performance monitoring and operational efficiency
  • Stakeholder collaboration and teamwork
  • Knowledge base documentation and reporting
  • Cloud solutions and ERP integration

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Custom Software Engineering Analyst

Accenture
05.2023 - Current

Packaged App Development Associate

Accenture
01.2022 - 04.2023

Bachelor of Technology - Information Technology

Bhojreddy Engineering College

Intermediate -

Sri Chaitanya College

Schooling -

Rosary Convent High School

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Rishika Reddy