Rishikesh Gavali

AT&T Telecommunication -ECOMP-DCAE

Project Description :

• AT&T is one of the biggest client of Tech Mahindra also huge telecom service provider in North and South American Continentals.
• AT&T has Developed ECOMP(Enhance control ,orchestration ,Management and Policy ) system for their network service automation and DCAE (Data Collection,Analytics and Events) the part of ECOMP System.
• DCAE achieves the goal of automation in data collection , analyst and event triggering under the continuous integration and continuous deployment cycle(CI/CD) to provide high availability of the services.

Contribution :

• Continues Deployment of containerized(K8's) Micro Services in ETE and Production environment using Git version control system and Jenkins tool.
• Troubleshooting on user tickets , Build automation on daily rebatable tasks.
• Handles Performance and Fault management related issue after mS deployments.
• External MR/DR Topic creation,iDNS creation,PR merging ,Building jobs in Jenkins.
• Configuring new VNFs,Opening firewall access and establishing connection between VMs.
• Monitoring , and troubleshooting and the house keeping alarms of VMs devices health checks.
• Interacting with clients ,developers during scrum call meeting. Analyzing and cross checking the impact of scheduled maintenance activates and act accordingly.

Morgan Stanley-Investment banking.

Project Description :

• World's 3rd reputed investment banking and financial company. developed module for currency prices and exchanges.
• Market1 and Pricing are database applications maintains currencies ,exchanges and pricing data.

Contribution:

• The Primary role is maintaining data quality, quantity availability of fixed income and pricing data of various financial asset classes.
• Handling incidents tickets and users tickets using service now ticketing tool for handling incidents tickets of database issues, job failures and servers replication related issues.
• Prioritizing on Problem management and incident management for avoiding major incidents and process disruption. Also effectively handling outage situations to be make sure the less business impact.
• Frequently making changes in application configuration based on client requirements. Also interacting with Stake holders, Venders and Developers for doing effective change management.
• Handling Job Failures and by debugging the shell scripts logs checking using Autosys tool. Debugging and monitoring work flow using ETL Environment using Informatica Power center (9.6) tool.
• Grant and revoke privileges to users to access databases.
• On boarding new products as per user requirement by making configuration changes into database application. Handling Database migration/Version upgrade and Hard down time activities.

Idea-Cellular Pvt.Ltd.

Project Description:

• Idea -cellular is domestic Indian cellular company provides various types of telecom and networking services across the india.
• Support MS is a crucial model of Messaging services in Idea.

Contribution :

• Providing Techno-functional support to DND (DO NOT DISTURB), CARE (USSD Help Service), MYSMS (Activation Deactivation of VAS services), and PIP (Prepaid Invoice Printing) modules.
• Handling Application Change Request tickets.
• Responsible for daily Data Dump process for DND, Care and PIP modules.
• Developing and deploying Shell Scripts in the production for application monitoring automation and Data Dumps extraction
• Running SQL loader utility for loading data into database for monthly data loading activity in PIP module.
• Resolving the customer raised tickets (incidents) using BMC remedy tool.