Has over 5 years of experience in installation, maintenance, troubleshooting, and monitoring the middleware technologies (WebLogic/WebSphere/JBoss/IIS) as a middleware administrator.
Attending Severity-1 calls as part of the Escalation team, and I am also experienced in implementing High Availability.
Performing maintenance, backup, and environment sync activities, troubleshooting issues, and providing solutions and RCAs based on the environment. Has been involved in implementing daily middleware monitoring and error reporting tools.
Possess good interpersonal and leadership skills. Creative and hardworking.
Overview
6
6
years of professional experience
Work History
Devops Support Engineer
Accenture India
Pune
02.2025 - Current
Handling ticketing-based environments and integrations with customer interfaces. Daily monitoring, performance, and tuning of the environment.
Tracking backed API failures and addressing, analyzing, and working around API failures with respective developers.
Maintaining the test environment with 100% uptime.
Analyzing issues at the infrastructure level, getting them documented, and resolving them with the help of the infrastructure teams.
Supporting change activities.
Working on WebLogic test environment issues.
Tracking request thread from load balancer, web server, app server, to DB.
Coordinating with QA and developers for a workaround to resolve API-related issues.
Devops Support Engineer
TIAA India
Pune
12.2022 - 02.2025
Handling ticketing-based environments and integrations with customer interfaces. Daily monitoring, performance, and tuning of the environment.
Tracking backed API failures and addressing, analyzing, and working around API failures with respective developers.
Maintaining the test environment with 100% uptime.
Analyzing issues at the infrastructure level, getting them documented, and resolving them with the help of the infrastructure teams.
Supporting change activities.
Working on WebLogic test environment issues.
Tracking request thread from load balancer, web server, app server, to DB.
Coordinating with QA and Developers for work around to resolve API related Issues.
Middleware Administrator
Yes Bank India
Mumbai
09.2019 - 12.2022
Handling ticketing based environment and integrations with customer interfaces.
Daily monitoring, Performance and Tuning of environment.
Ensure monitoring alerts and systems events are assessed, prioritized, and managed.
Performing duties in the area of Middleware with functional responsibility covering all aspects of operational support including incident, change, problem and release management.
Work closely with Product Hosting team and Application team to complete the ongoing maintenances e.g. migration of apps between/within Data Centers, adding new servers, SSL cert upgrades, Java, middleware patching/upgrades etc. and ensure minimal/no impact to customers.
Support DR Drill.
Providing Go-Live support for interfaces.
Preparing Patching Calendar and apply security update patches on Weblogic , taking initiative.
Attending and conducting clients meetings for requirements and support services.
Coordinating with security audit team for vulnerabilities audit points closure.
Configure SSL certificate
Creating and maintaining documentation like POA, RCA and activities.
Middleware related configuration& technologies
Having experience in Weblogic , Websphere, , Tomcat, Apache, IHS . In addition to this basictroubleshooting in IIS .
Hands on experience in Applying Fix Packs on Weblogic on 12c /OHS //IHS
Deployment of Web / Enterprise (war, ear) applications.
Good at analyzing and troubleshooting problems related with installation of Weblogic application server, Starting/Stopping of servers, Application installation, and configuration of Web server withApplication server.
Created and configured Data sources, connection pools for Oracle
Weblogic, Administration, Monitoring and Troubleshooting using Admin Console. Installing Certificate SSL on IIS and Apache (Windows, Linux)
Working on Web server IIS, Apache.
Education
Bachelor of Engineering -
Bapuraoji Deshmukh College of Engineering
Sevagram , Wardha
06-2019
Skills
API infrastructure troubleshooting
WebLogic administration
Oracle HTTP Server
Tomcat, Apache
JBoss
Having knowledge of Kubernetes
Performance tuning
Incident management
Change management
Infrastructure analysis
DR Drill Management
Certificate Management System
Service Manager tool
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Devops Support Engineer
Accenture India
02.2025 - Current
Devops Support Engineer
TIAA India
12.2022 - 02.2025
Middleware Administrator
Yes Bank India
09.2019 - 12.2022
Bachelor of Engineering -
Bapuraoji Deshmukh College of Engineering
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