Rishirajsinh Rana
Quality Assurance Engineer
Ahmedabad,Gujarat
Additional Information
Email id : rishirajsinh20@gmail.com
Contact detail : 70419 54321
Date of Birth : 23/09/1998
Sex : Male
Age : 25 Year
Mother Tongue : Gujarati
Marital Status : Unmarried
Languages Known : Hindi, English, Gujarati
Residence Address:- Rana bhuvan,old lati plot,near C.J. Hospital Surendranagar, Gujarat - 363001.
Overview
2
2
years of professional experience
Work History
Customer Service Executive
IDFC FIRST BANK
Ahmedabad, Gujarat
06.2022 - 07.2023
- Handling all types of loans query of the customer
- All operational work with customer requestAll backend work related to loan (Onrole)
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Provided primary customer support to internal and external customers.
- Tracked customer service cases and updated service software with customer information.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Done sales for credit card,savings account and all types of loans.
QA Software Tester
STAD SOLUTION
Ahmedabad, Gujarat
05.2023 - 12.2023
- Done Internship in Software testing for manual and automation testing.
- Finding bugs, Writing test scenarios, Test cases Creation, Making bug report and track it based on the requirements.
- Preparation of Test Scenarios and Test Case ,Test documentation and reporting.
- Execute test cases to validate customer requirements
- Team working, critical thinking and problem solving skills.
- Check product with functionality and non functionality testing , with models and with types of testing.
- Do Verification and validation checking.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
Quality Assurance Engineer
Karbh IT Solutions
Ahmedabad, Gujarat
08.2023 - Current
- Carried out tests to identify, report and repair bugs and glitches.
- Defined and identified test cases for new application development.
- Optimized test cases to maximize success of manual software testing.
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
- Collaborated with QA team to test software quality through manual and automated testing.
- Updated quality control records and reports.
- Recorded inspection and test results on data sheets.
Education
S.S.C -
Shree Sardar Patel Vidyalaya
Surendranagar 03.2014 - 04.2015
Diploma - Computer Engineer
C.U.Shah University
Surendranagar 05.2015 - 11.2017
B.Tech - Computer Engineer
C.U.Shah University
Surendranagar 01.2018 - 04.2020
Skills
- Detail oriented with an analytical bent of mind and positive attitude
- Possess exceptional skills in communication, presentation and mentoring
- Excellent communicator with the ability to deal with issues with precision & accuracy
- The ability to analyze requirements, identify potential risks, and create comprehensive test cases is crucial
- Effective communication with developers, project managers, and other team members is essential to report bugs and collaborate effectively
- Proficiency in manual testing techniques such as black-box testing, white-box testing, smoke testing, regression testing, and exploratory testing
- Keeping detailed records of test cases, test results, and test environments
- Being able to troubleshoot issues and work with the development team to resolve defects efficiently
- Being open to learning new tools, methodologies, and technologies as the testing landscape evolves
- Effectively managing time and prioritizing tasks to meet project deadlines
- Familiarity with popular testing tool like JIRA, Understanding how to test application programming interfaces (APIs) and web services
Timeline
Quality Assurance Engineer
Karbh IT Solutions
08.2023 - Current
QA Software Tester
STAD SOLUTION
05.2023 - 12.2023
Customer Service Executive
IDFC FIRST BANK
06.2022 - 07.2023
B.Tech - Computer Engineer
C.U.Shah University
01.2018 - 04.2020
Diploma - Computer Engineer
C.U.Shah University
05.2015 - 11.2017
S.S.C -
Shree Sardar Patel Vidyalaya
03.2014 - 04.2015
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureWork from home optionQuote
Judge a man by his questions rather than his answers.
Voltaire
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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