Rishu Thankachan
105, 781 Al Yormouk Sharjah ,Sharjah
Summary
Driven Sales and Marketing Executive with strong expertise in strategic planning and campaign execution. Adept at building and nurturing client relationships, identifying market opportunities, and driving brand growth. Excel in creating compelling marketing content and utilising data-driven insights to optimise sales performance. Proven ability to collaborate with cross-functional teams to achieve business objectives and elevate market presence.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Accounts and Finance
KVT Spices
07.2018 - 07.2025
- Managed payroll processing, ensuring timely and accurate salary payments to employees.
- Negotiated terms with suppliers and vendors to secure favourable rates and improve profit margins.
- Oversaw accounts payable and receivable, improving cash flow management and strengthening supplier relationships.
- Conducted monthly reconciliations of bank accounts to maintain accuracy in financial records.
Inventory and warehouse
KVT Spices
07.2018 - 07.2025
- Oversaw daily operations of warehouse, including inventory management and order fulfilment to meet customer demands.
- Updated warehouse management system data to ensure accurate tracking of stock levels and movements.
- Supervised loading and unloading of goods, ensuring compliance with safety standards to prevent accidents.
- Coordinated with suppliers and transport companies to streamline inbound and outbound logistics operations.
- Conducted regular stock audits, identifying discrepancies and taking corrective actions to maintain inventory integrity.customer satisfaction.
- Recorded purchases and supply movements to maintain accurate records.
- Regularly tracked stock levels, promptly ordering low-stock items to maintain operational readiness.
Operations Manager
KVT Spices
07.2018 - 07.2025
- Monitored staff performance and developed improvement plans.
- Oversaw quality control processes, maintaining high standards for all products and services.
- Managed budgets and financial planning, achieving cost savings without compromising on quality.
- Optimised resource allocation, ensuring maximum productivity and minimal downtime.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Monitored market trends to adapt strategies, keeping the company competitive in a dynamic industry.
Administrative Manager
KVT Spices
NEW DELHI
07.2018 - 07.2025
- Managed office administrative tasks, including filing, data entry, and document preparation, to support overall operational efficiency.
- Cultivated a positive work environment, fostering teamwork and encouraging open communication among staff.
- Handled confidential documents with discretion, maintaining the integrity and security of sensitive information.
- Managed payroll processing for the office, ensuring accurate and timely salary payments to all employees.
- Monitored email and postal correspondence, directing messages to appropriate departments and responding to enquiries promptly.
Customer Relationship
KVT Spices
07.2018 - 07.2025
- Managed and maintained customer relationship management CRM systems to track interactions and sales.
- Delivered exceptional customer service, resolving queries and complaints swiftly to maintain high satisfaction levels.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
Sales and Marketing Executive
KVT Spices
07.2018 - 07.2025
- Managed relationships with key clients to maintain high levels of satisfaction and loyalty.
- Demonstrated outstanding networking and relationship-building skills, effectively aiding growth in B2B settings.
- Stayed aware of updates to competing product lines.
- Obtained best prices for commercial deals to maximise profits.
- Negotiated contracts with suppliers and vendors, securing favourable terms and pricing.
Business Owner / Proprietor
KVT Spices
07.2018 - 07.2025
- Controlled expenses and allocated financial resources to reach budget goals.
- Maintained accurate records for operations, inventory, income and expenses.
- Kept and tracked records for inventory, income and expenses, generating reports to check business health and growth.
- Used social media to expand market reach and facilitate sales agent recruitment.
- Negotiated contracts with suppliers and service providers to secure advantageous terms and reduce operational costs.
Sales Executive
Drive Fitt
Delhi
08.2025
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Built exceptional customer satisfaction by delivering friendly service.
- Coordinated sales efforts with marketing teams to increase profits.
- Customised service offerings to accommodate consumer needs.
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
- Monitored competitor activity and market trends to inform strategic planning and maintain competitive edge.
Education
Master of Business Administration - MBA
Annamalai University
Annamalainagar, IN-TN2018
Bachelor of Business Administration - BBA
Kasturi Ram College of Higher education
New Delhi, DL2016
Certificate of Higher Education - Commerce
Montfort School
New Delhi, DL2012
Certificate of Higher Education - Commerce
Montfort School
New Delhi, DLSkills
- B2B sales
- Customer relationship management
- Market analysis
- Contract negotiation
- Problem solving
- Team leadership
- Communication
- Project management
- Market awareness
Languages
English
Hindi
Malayalam
Languages
1,A1,6,C2,6,C2
Hobby and interests
1,A1,6,C2,6,C2
Timeline
Sales Executive
Drive Fitt
08.2025
Accounts and Finance
KVT Spices
07.2018 - 07.2025
Inventory and warehouse
KVT Spices
07.2018 - 07.2025
Operations Manager
KVT Spices
07.2018 - 07.2025
Administrative Manager
KVT Spices
07.2018 - 07.2025
Customer Relationship
KVT Spices
07.2018 - 07.2025
Sales and Marketing Executive
KVT Spices
07.2018 - 07.2025
Business Owner / Proprietor
KVT Spices
07.2018 - 07.2025
Master of Business Administration - MBA
Annamalai University
Bachelor of Business Administration - BBA
Kasturi Ram College of Higher education
Certificate of Higher Education - Commerce
Montfort School
Certificate of Higher Education - Commerce
Montfort School