Rita Emil Judson
HR Director
Bangalore
Summary
- Forward-thinking senior management professional with over 16 years of diverse experience in Human Resources and Business Process Outsourcing (BPO)
- Proven track record of implementing HR policies and systems to enhance transparency and clarity at all organizational levels
- Adept at client-facing roles, serving US and Singapore clients across various outsourced processes
- Excellent analytical, organizational, and communication skills
- Known for strategic planning, team leadership, and fostering strong relationships
- Skilled at handling personnel management, hiring and maintenance of HR records. Manages administration of employee compensation and employee benefits
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Director – HR
BiipByte Technologies Pvt. Ltd
Bangalore
07.2015 - Current
- Spearhead recruitment processes, including job descriptions, advertisements, shortlisting, interviewing, and candidate selection
- Ensure statutory compliance by creating policies for working conditions, equal opportunities, disciplinary procedures, and absence management
- Oversee HR operations, including induction, job analysis, employee relations, performance reviews, training, and budget planning
- Analyze training needs in collaboration with departmental managers, plan and occasionally deliver training sessions, including induction
- Conduct exit interviews to identify reasons for employee termination, providing insights for organizational improvements
- Act as a link between management and employees, addressing inquiries, administering contracts, and resolving work-related issues
- Participate at strategic and operational level to develop and strengthen human resources services, relationships and mission
- Provide updates on HR policy changes to employees to satisfy compliance and state laws
- Evaluate human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities
Assistant Manager
IonIdea Enterprise Solutions Pvt. Ltd
Bangalore
07.2014 - 07.2015
- Managed client relationships, fostering and expanding engagements with various clients and stakeholders
- Contributed as a member of the ISO audit team
Team Lead
IonIdea Enterprise Solutions Pvt. Ltd
Bangalore
01.2012 - 07.2014
- Led teams to achieve KPIs and SLAs while maintaining strict adherence to quality parameters
- Implemented quality improvement and process control initiatives, enhancing transparency and productivity control
Group Lead
IonIdea Enterprise Solutions Pvt. Ltd
Bangalore
07.2009 - 01.2012
- Oversaw process operations, identified improvement areas, and executed measures to enhance customer satisfaction
- Selected to provide training to the client's team members at their location
Sr. Process Associate
IonIdea Enterprise Solutions Pvt. Ltd
Bangalore
11.2007 - 07.2009
- Managed backend recruitment processes, including job posting, HTML formatting, and client website management
- Consistently received top ratings in NPS scores and earned an "Individual Excellence Award" for exceptional service and dedication
Resource Associate / Recruiter
IonIdea Enterprise Solutions Pvt. Ltd
Bangalore
07.2006 - 11.2007
- Sourced candidates through various channels and recruited technical/professional skilled employees
- Collaborated with hiring managers to devise hiring strategies and schedules for open positions
- Promoted to a higher position in a different team responsible for training, reports, and mentoring
Education
Master of Business Administration (MBA) - Human Resource Management
07.2004 - 07.2006
Bachelor of Computer Application -
06.2000 - 06.2004
Skills
Recruiting and Staffingundefined
Timeline
Director – HR - BiipByte Technologies Pvt. Ltd
07.2015 - Current
Assistant Manager - IonIdea Enterprise Solutions Pvt. Ltd
07.2014 - 07.2015
Team Lead - IonIdea Enterprise Solutions Pvt. Ltd
01.2012 - 07.2014
Group Lead - IonIdea Enterprise Solutions Pvt. Ltd
07.2009 - 01.2012
Sr. Process Associate - IonIdea Enterprise Solutions Pvt. Ltd
11.2007 - 07.2009
Resource Associate / Recruiter - IonIdea Enterprise Solutions Pvt. Ltd
07.2006 - 11.2007
Institute of Business Management & Research - Master of Business Administration (MBA), Human Resource Management
07.2004 - 07.2006
Bangalore University - Bachelor of Computer Application,
06.2000 - 06.2004
Similar Profiles
Venkata Nagaraju InakolluVenkata Nagaraju Inakollu
Technical Lead(System Design) at Relysys Technologies Pvt Ltd (now Invendis Technologies pvt ltd)Technical Lead(System Design) at Relysys Technologies Pvt Ltd (now Invendis Technologies pvt ltd)
S ChetanS Chetan
Assistant Manager - Finance at ANIMALL TECHNOLOGIES PVT LTD, Technologies Pvt LtdAssistant Manager - Finance at ANIMALL TECHNOLOGIES PVT LTD, Technologies Pvt Ltd
Shweta SinghShweta Singh
Support Engineer-IT at I-Telemetry Technologies Pvt. Ltd. (Subsidiary of Aaxis Nano Technologies Pvt. Ltd.)Support Engineer-IT at I-Telemetry Technologies Pvt. Ltd. (Subsidiary of Aaxis Nano Technologies Pvt. Ltd.)
Simran SSimran S
Travel Consultant at BCD TravelTravel Consultant at BCD Travel
Kannan LKannan L
Service Owner - Identity Global Products at AXA Global Business ServicesService Owner - Identity Global Products at AXA Global Business Services