Ritam Roy Burman is a seasoned professional with over 7 years of experience in helping businesses meet their digital transformation goals. He has a proven track record of building robust digital solutions, to meet the digital requirements of organizations. Ritam is a DCAM Certified Professional (Data Capability Assessment Model). He has leveraged the capability to map the status quo data management practice of Maruti Suzuki, India and other associated vendor partners.
Overview
9
9
years of professional experience
1
1
Certification
Work History
BUSINESS ANALYST
Data and Cloud Center of Excellence (CoE), Maruti Suzuki, India
06.2022 - Current
Gathered business requirements from various business verticals of Maruti Suzuki to meet their digital transformation needs
Played a pivotal role in Maruti Suzuki's data strategy, enabling data democratization and productization by creating a data catalogue, business glossary, data products, and data lineage
Program managed various Data Ingestion and Data Transformation projects served via the unified acquisition layer (Data Lake Platform)
Operationalized data analytics solution and handled multiple vendors across the value chain
Mentored a team of 15+ senior data analysts and data engineers to meet the digital transformational requirements of various business verticals
Driven change management across divisions by adopting best data management practices such as the Data Capability Assessment Model (DCAM) and Cloud Data Management Capability (CDMC) by EDM council
Strategized and executed a forward-looking cloud optimization roadmap, assessing products and deploying solutions for enhanced cloud performance and cost-efficiency
Collaborated with startups as part of the MSIL Cohort program to foster innovation within the organization
Successfully managed department budgets to meet Maruti Suzuki's evolving data needs.
IT CONSULTANT
Symphony3, Melbourne
09.2019 - 06.2022
Spearheaded end-to-end digital project management for websites, dashboards, and intranets, ensuring alignment with business objectives
Collaborating closely with clients, translating their requirements into user stories, wireframes, and technical scopes
Responsible for creating and maintaining project plans to ensure on-time, within-budget project completions
Applied Agile methodologies, managed project backlogs, and executed sprint cycles using tools like Jira, and Confluence
Configured and implemented tailored Drupal CMS software for clients, delivering bespoke digital solutions
Developed and delivered user and administrative training sessions, creating professional training materials
Provided responsive user support through an internal case management system, adhering to allocated SLAs
Oversaw comprehensive testing phases, including user experience, user acceptance, and system integration testing, preparing products for seamless client deployment
Drove innovative research and development, establishing go-live processes and facilitating smooth transitions from Drupal 7 to 8
Facilitated the adoption of Drupal 8 to 9 design systems, enhancing operational efficiency.
SYSTEM ENGINEER
Tata consultancy services (TCS), India
11.2015 - 06.2017
Reported to the project manager, sharing project plans, timelines, and costs
Gathered requirements through various communication channels, including phone, email, and workshops
Tested various applications via different testing cycles such as Unit Testing, System Integration testing, User Acceptance testing, and Regression testing
Collaborated with a 35-member team to identify defects on applications and IVR solution
Enhanced product design and usability by validating test results and troubleshooting frontend and back-end integration issues
Innovated by leading automated solutions that streamlined manual processes and services for clients
Notably, I automated test script uploads on the ALM platform, resulting in substantial time and effort savings for the business
In summary, I managed projects, addressed stakeholder requirements, conducted various testing cycles, documented client approval, resolved integration issues, and delivered innovative automation solutions to enhance efficiency.