Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Ritesh Misra

Ritesh Misra

VP Customer Success
Noida
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

VP Customer Success

Realcoderz Technologies Pvt.Ltd
Noida
08.2020 - Current
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.

Solar Energy Consultant

Vinsun Awishkaar Solar Pvt Ltd
Noida
02.2016 - 03.2021
  • Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
  • Worked out in field [Number] days per year focused on going door-to-door to meet potential customers.
  • Produced quotes, proposals and contracts as part of sales process.
  • Followed-up with warm prospects to deepen connections and convert leads.
  • Gathered information from prospective customers to identify solar energy needs.
  • Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.

CEO

I Think Solutions
New Delhi
02.2008 - 03.2021
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Established foundational processes for business operations.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Managed financial, operational and human resources to optimize business performance.

Buisness Development Manager

Ambifin System Pvt Ltd
New Delhi
01.1998 - 01.2008
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Represented company and promoted products at conferences and industry events.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Managed accounts to retain existing relationships and grow share of business.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Education

B E - Electronics Technology

MIET Nagpur, Nagpur
04.1992 - 11.1996

Skills

    Customer acquisition and retention

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Certification

Power BI

Work Availability

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Timeline

Power BI

11-2022
VP Customer Success - Realcoderz Technologies Pvt.Ltd
08.2020 - Current
Solar Energy Consultant - Vinsun Awishkaar Solar Pvt Ltd
02.2016 - 03.2021
CEO - I Think Solutions
02.2008 - 03.2021
Buisness Development Manager - Ambifin System Pvt Ltd
01.1998 - 01.2008
MIET Nagpur - B E , Electronics Technology
04.1992 - 11.1996
Ritesh MisraVP Customer Success