Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
RITESH SINGH

RITESH SINGH

OPERATIONS SPECIALIST
Bandel

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Specialist-Key Account Manager

Flipkart (Market Place)
04.2023 - 05.2024
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
  • Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.Motivated and trained employees to maximize team productivity.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Monitored KPIs closely, taking corrective action when needed to maintain high standards of performance within the department.
  • Improved operational efficiency by streamlining processes and implementing new systems.Used [Software] to model data and forecast trends.
  • Developed and maintained strong relationships with vendors, ensuring quality service at competitive prices.
  • Developed and updated tracking spreadsheets using [Program].
  • Established key partnerships both internally and externally that contributed significantly toward achieving organizational objectives.
  • Evaluated customer needs and feedback to drive product and service improvements.Conducted regular reviews of operations and identified areas for improvement.
  • Analyzed market trends, identifying opportunities for expanding product offerings within key account.Built and maintained strong client relationships to drive business growth.
  • Expanded key account base by identifying and cultivating new business opportunities.Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.

Sales Team Lead & Operation Management

Oberlo Communications
02.2022 - 06.2023
  • Implemented creative incentive programs to motivate team members and drive exceptional sales results.Cultivated a positive team culture by encouraging open communication channels, celebrating successes, and recognizing individual achievements.
  • Increased sales revenue by implementing targeted sales strategies and team training sessions.Maximized revenue generation by proactively identifying upselling opportunities within existing accounts.

Customer Service Executive

Wipro
07.2015 - 08.2016
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.

Education

Bachelor of Arts - Fine Arts

Serampore College
Serampore, India
09.2015

Bachelor of Arts - Fine Arts

Don Bosco
Bandel, India
03.2012

Skills

  • Operations coordination

  • Project Management

  • Business Forecasting

  • Case Management

  • Logistics Management

  • Teamwork and Collaboration

  • Problem-solving abilities

  • Data Analysis

  • Time Management

  • Self Motivation

  • Business Development

  • Organizational Skills

Accomplishments

Proven track of appreciations mails from Customers And Clients.

Certification

Computer Certification CITA & DITA

Interests

Playing Football

Playing Cricket

Swiming

Reading Books

Travelling

Exploring New Cultures

Working Out

Timeline

Operations Specialist-Key Account Manager

Flipkart (Market Place)
04.2023 - 05.2024

Sales Team Lead & Operation Management

Oberlo Communications
02.2022 - 06.2023

Computer Certification CITA & DITA

06-2016

Customer Service Executive

Wipro
07.2015 - 08.2016

Bachelor of Arts - Fine Arts

Serampore College

Bachelor of Arts - Fine Arts

Don Bosco

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RITESH SINGHOPERATIONS SPECIALIST